Tyler, my sales rep, was friendly and very helpful. He gave me a detailed overview of the vehicle I was considering, and eventually did purchase. He answered my questions, and any concerns that I had, to my satisfaction. Dirk, my finance rep, was also friendly and very helpful. He explained all of the features and benefits of the extended warranty options available, and helped me choose the one best suited to my situation. Overall very pleased with the service given and the attention to detail that was provided.