Our Reviews
Lalonna J|2017 Chevrolet Camaro
Confirmed Service Customer
5/9/2025
I love the environment at the auto nation dealership. Its well kept and has a friendly atmosphere. Demetris my service advisor is a great asset to the team. He has great customer service skills. Very nice and professional. He's confidence assured me that I'd taken my car to the right place. Great job and experience!!!
5/11/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Barry M|2006 GMC Yukon
Confirmed Service Customer
5/9/2025
The work performed was top notch! However, I feel taken advantage of when I was charged over $70.00 for wiper blades installed. Auto parts stores install these for free!! $70.00 is way way WAY too much for this service! I feel I am owed a rebate! Or a free oil change!!
5/11/2025
Barry, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
richland hills, TX
Cody Y|2017 Chevrolet Sonic
Confirmed Service Customer
5/9/2025
Well first of I got an appointment for Tuesday 22 i dropped it off on Saturday so it would be there first thing Tuesday for the appointment texted Robert for an update of Friday the 25 that’s when I was informed that my car would not even be looked at until the week after my appointment was made for. Not once was that ever communicated at all when I made the appointment. Then I check on it again on may 1 to see for an update they finally checked it out and they have the parts but now they don’t have the tech to get to my car and now it’s waiting again. So I check again on Monday to see what the progress is now and he finally said that they have some one to work on it and it would be done on monday later in the day I check and come to find out it would not be done yet once again. Finally Wednesday I send my wife to go get my car and then they can’t even find my car 20mins of looking for it they finally find it. Guys be aware if you buy from auto nation be ready for you cars to break down this is the 2nd time in 45 day spand that my car has been in the shop and the total amount time it was 30 days out of the 45. Very very poor communication on there part.
5/11/2025
Cody, we regret your experience with us here, but we are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (682) 214-2010 to discuss what we can do to help.
SUNSET, TX
Scott R|2020 Chevrolet Camaro
Confirmed Service Customer
5/11/2025
Well my convertible top stopped working 2 days after I bought the car. I have a 90 day full warranty and my recent visit they put in a claim for the parts to fix my top and my claim was denied. They said the parts are not covered in my 90 day warranty. So I'm not happy with that as I bought the car from AutoNation and I have been screwed. My first payment is due this week and AutoNation won't fix my car. Now Robert is someone I will work with in the future as he tries to help. I'll be giving it a few more days and if I can't get my car fixed I will be putting a lot of bad reviews on Google as I want everyone to know how AutoNation actually does business.
5/12/2025
Scott, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet North Richland Hills take our reviews very seriously. Please call our General Manager at (682) 214-2010 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
ALLEN, TX
Charles H|2022 Chevrolet Suburban
Confirmed Service Customer
5/9/2025
Thanks for taking care of my ride!!
5/11/2025
Charles, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
NORTH RICHLAND HILLS, TX
Nametrice P|2019 Chevrolet Impala
Confirmed Service Customer
5/11/2025
Ok
5/12/2025
Thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (682) 214-2010 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Terrel, TX
Bria J|2019 Chevrolet Equinox
Confirmed Service Customer
5/12/2025
It was kinda rocky at first but Robert was amazing every step of the way he never gave up and he went above and beyond for me
5/13/2025
We're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!
Arlington, TX
Michael M|2025 Chevrolet Equinox
Confirmed Service Customer
5/13/2025
Smooth, polite and quick!
5/14/2025
We are pleased to hear you had such a positive experience with us, Michael! Drive safe, and we'll see you on the road.
FORT WORTH, TX
Omar A|2010 GMC Yukon
Confirmed Service Customer
5/14/2025
Great customer service
5/15/2025
Omar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
NORTH RICHLAND HILLS, TX
Jamison H|2024 Chevrolet Trax
Confirmed Service Customer
5/14/2025
They had to take my car back in the fix a senser I told them about when I dropped the car off, I had to sit in the dealership an extra 1.5 hours while they fixed it.
5/15/2025
Jamison, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (682) 214-2010 to discuss your concerns, as your satisfaction is of utmost importance to us.
NORTH RICHLAND HILLS, TX
Liz O|2026 Chevrolet Equinox
Confirmed Sales Customer
5/14/2025
the salesman Elijah was so helpful and very professional answer all my questions from been a first time buyer and Mr.Moses Medina from financial was very helpful to they both give me the best deal for my needs helped me the best they could thanks to both of them.
ELIJAH MCCURLEY
5/15/2025
Liz, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
CLEBURNE, TX
Javier R|2025 Chevrolet Blazer EV
Confirmed Sales Customer
5/14/2025
Malik was super helpful every step of the way. He had the vehicle ready for us to look at when we got there and made the paperwork process super easy. He walked us through the app and features on the vehicle and we got in and out of the financial office quick. Automation Chevy made the process headache free!!!
MALIK HUBBARD
5/15/2025
Javier, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!
ARLINGTON, TX
Albert C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
Am truly disappointed that my leaky rear window is not covered under warranty. I will rethink my next vehicle choice based on that. For the record, I am lifelong Chevrolet owner and my wife recently purchased a 2025 Equinox with all the bells and whistles!
5/14/2025
Albert, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
HALTOM CITY, TX
Christopher S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
The process was smooth, Brendan was very nice and he gave great advice and got me truck in and out in the same day. I really appreciated that and I will definitely bring my truck back again anytime it needs service
5/14/2025
Christopher, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Bryan P|2024 GMC Sierra 1500
Confirmed Service Customer
5/12/2025
Very friendly and helpful
5/14/2025
Bryan, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
NORTH RICHALND HILLS, TX
Susan R|2023 Chevrolet Trailblazer
Confirmed Service Customer
5/12/2025
Very great customer service. Services was completed in reasonable time frame.
5/13/2025
We are pleased to hear you had such a positive experience with us, Susan! Don't hesitate to call us if you ever need anything. Be safe on the road!
Roanoke, TX
Jose A|2025 Chevrolet Malibu
Confirmed Service Customer
5/12/2025
Great professional work very helpful and quick in and out
5/14/2025
Jose, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Fort Worth, TX
Alex V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2025
Very efficient, good attitude, set proper expectations
5/14/2025
Alex, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Haslet, TX
Jason W|2022 Chevrolet Spark
Confirmed Service Customer
5/14/2025
I came to get my oil changed and tires aligned. Michael was there to help me, and he was very kind! Please let him know that he's got a no. 1 customer fan in Jason! 🥳 I hope I can work with Michael for all my future visits!!!
5/15/2025
Jason, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEDFORD, TX
Nathan B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/15/2025
The last service appt. I explained that during a recall fix to the tailgate, there must have been some electrical disconnected or something. The disconnect reared its problem when I went to hookup to my trailer and there were no lights nor trailer brakes. I was advised to come back in the middle of the month as the techs aren't that busy and could take care of the issue. This appt, in the middle of the month, I was told that they weren't available again. I wasn't impressed at all. And to top it all off, I was told that the vehicle couldn't be washed this time due to my trailer hitch, which surprised me as they have been washing the vehicle with the same hitch as it has always been there.
5/16/2025
Nathan, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
Richland hills, TX
Jessica B|2025 Chevrolet Trax
Confirmed Service Customer
5/15/2025
Micheal and the other service crew are very helpful and knowledgeable! Took both Traxs to get their first service done. Was in and and out in no time.
5/16/2025
We are pleased to hear you had such a positive experience with us, Jessica! Don't hesitate to call us if you ever need anything. Be safe on the road!
KELLER, TX
Jeffrey S|2021 Chevrolet Colorado
Confirmed Service Customer
5/15/2025
I always have a great experience with the Sevice Department at this dealership. My most recent, service advisor Robert Law was great.
5/16/2025
Jeffrey, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. If you ever need help, just give us a call. Happy motoring!
KELLER, TX
Ben S|2024 Chevrolet Traverse
Confirmed Service Customer
5/16/2025
Responsive service team. Friendly.
5/17/2025
Ben, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Keller, TX
Jennifer K|2026 Chevrolet Equinox
Confirmed Sales Customer
5/16/2025
Malik and Moses were great to work with and I highly recommend this dealership
MALIK HUBBARD
5/18/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!
MIDLOTHIAN, TX
Mavis W|2024 Chevrolet Equinox
Confirmed Service Customer
5/16/2025
I got waited on as soon as I arrived. The staff was very professional and friendly.
5/18/2025
Mavis, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Maryel C|2025 Chevrolet Trailblazer
Confirmed Service Customer
5/17/2025
The oil change was completed. At the start of my appointment I asked if a tire rotation would be completed and the associate said yes. The tire rotation was never completed. They found a nail in my tire and the associate told me I needed a brand new tire. After asking for a price match on the tire the associate said "it'll be easier for you to take it else where". I felt unsafe leaving the dealership when the associate told me I needed a new tire and told me to get it taken care else where. When getting a second opinion at a tire store. The associate at a second location said I did not need a new tire at all. I felt like the associate at the Chevy automotive service was dishonest on diagnosing my vehicle. I left wondering if the automotive associates are truly honest and/or knowledgeable about tire maintenance.
5/19/2025
Maryel, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (682) 214-2010 to discuss what we can do to help.
HALTOM CITY, TX
Henry C|2018 Chevrolet Traverse
Confirmed Service Customer
5/18/2025
The service advisor did a great job.
5/19/2025
We are pleased to hear you had such a positive experience with us, Henry! Feel free to stop by if you ever need any more help.
HALTOM CITY, TX
Maria De H|2025 Chevrolet Blazer
Confirmed Sales Customer
5/14/2025
Sales person and finance we're great at working out the best price
ELIJAH MCCURLEY
5/15/2025
Maria, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!
CLEBURNE, TX
Oeisha C|2025 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
The experience was fast and smooth. The staff was perfect
5/16/2025
Oeisha, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WAXAHACHIE, TX
Alec M|2017 Chevrolet Colorado
Confirmed Service Customer
5/15/2025
Great
5/16/2025
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Grapevine, TX
Aimee T|2025 Chevrolet Trax
Confirmed Service Customer
5/15/2025
Front desk Representative was very kind, attentive and provided frequent updates and feedback on status of car
5/16/2025
We are pleased to hear you had such a positive experience with us, Aimee! Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Jason R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/16/2025
Jacob was a great sales representative. He provided me with specific options and laid out the financing to meet my needs. Would highly recommend Jacob and the autonation staff
JACOB VALADEZ
5/18/2025
We are pleased to hear you had such a positive experience with us, Jason! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Bruce F|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
5/17/2025
From the beginning I felt very much understood and professionally dealt with my issues with the truck. There was never a negative issue, if they did not have any answer they looked it up and let me know. The service was quick and economical and because of these issues I will make AutoNation my goto dealership for my Silverado.
5/19/2025
Bruce, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.
SAGINAW, TX
Arlandra W|2025 Chevrolet Trax
Confirmed Service Customer
5/17/2025
Everyone was great. Gary did a great job servicing my vehicle.
5/19/2025
Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chevrolet North Richland Hills and we hope to be of service again in the future.
FORT WORTH, TX
John G|2009 Chevrolet Silverado
Confirmed Service Customer
5/17/2025
No complaints excellent service
5/19/2025
John, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
North Richland Hills, TX
Johnathan C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2025
It was good
5/19/2025
Johnathan, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
RICHLAND HILLS, TX
Arlo Y|2014 Chevrolet Cruze
Confirmed Service Customer
5/18/2025
This is the second time I am completing your survey. Refer to the first.
5/19/2025
Arlo, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (682) 214-2010. We'd appreciate the chance to make your experience a positive one.
Fort worth, TX
Ashley R|2026 Chevrolet Equinox
Confirmed Sales Customer
5/19/2025
Elijah was wonderful as well as the finance department! Made my car buying experience amazing!
ELIJAH MCCURLEY
5/21/2025
Ashley, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
FLOWER MOUND, TX
Kristina R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/22/2025
Haley is a great advisor! Didn’t over promise nor did she under deliver! Everything was done to my likeness! AutoNation gained a new customer
5/23/2025
Kristina, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
Richland hill, TX
Brian W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/22/2025
I believe my service advisor wants to do a good job, but has some opportunities for success. I came in for an oil change and to get an estimate for some body damage. My truck was taken in right away. While waiting I went over to the parts counter and bought some puddle lights, then asked my advisor to have them installed. When the oil change was done my advisor came and got me and I asked about the body damage estimate, he walked me over to the body shop desk and gave me one of the cards for the shop. I asked him to call the body shop guy as I was there. He did and the body shop guy came to take a look. While this was going on I asked where my old puddle lights were and my advisor said they threw them away because they were old and burnt out, I said my truck isn't a year old this is the first oil change the lights were not old or burnt out. But I still didn't get them back. I then asked my advisor about the protective film stripes on the door edge as 2 were coming off. He said that is the tint people we don't deal with that. I said this is the TX package on my high country that the dealership put on so yes you do deal with the tint. He said he would call and ask. I waited a bit then walked into the service advisor area and he seemed to wonder why I was there, I reminded him about the door stripes and he then called and found out I can drive to the installer 3 min away and that they would replace them. I believe this service advisor could benefit from some customer service training and a list of resources to call or ask when he doesn't know the answer to a request.
5/23/2025
Brian, thank you for bringing this matter to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (682) 214-2010.
GRAND PRAIRIE, TX
Memori T|2014 Chevrolet Impala
Confirmed Service Customer
5/22/2025
Robert Law is my service advisor. He is awesome and provides the best customer service. All of the staff I spoke to Brenden and others are also helpful with checking me in and assisting me if needed. I have been a customer for over 10 years now and I plan on making future purchases with this dealership.
5/23/2025
Memori, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet North Richland Hills. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!
ARLINGTON, TX
Alfonso H|2023 Chevrolet Blazer
Confirmed Service Customer
5/19/2025
Service was so good and quick was able to get out in about 1 hour. Very satisfied. Thank you.
5/19/2025
Alfonso, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Eduardo T|2025 Chevrolet Traverse
Confirmed Sales Customer
5/19/2025
Isaac did great. He walked us through every step was very knowledgeable.
ISAAC MOULTRIE
5/20/2025
Eduardo, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
ARLINGTON, TX
Juan D|2017 Chevrolet Impala
Confirmed Service Customer
5/19/2025
N/A
5/20/2025
Juan, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
HALTOM CITY, TX
Carlos B|2025 Chevrolet Malibu
Confirmed Service Customer
5/19/2025
Good service.
5/21/2025
Carlos, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
RED OAK, TX
Sterling S|2019 Chevrolet Malibu
Confirmed Service Customer
5/19/2025
Good experience with the service I took the vehicle in,
5/21/2025
Sterling, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
FORT WORTH, TX
Jaryn C|2025 Chevrolet Colorado
Confirmed Service Customer
5/20/2025
Very kind and helpful people here
5/21/2025
Jaryn, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
fort worth, TX
Debbie F|2021 Chevrolet Traverse
Confirmed Service Customer
5/20/2025
Haley updated me throughout the service. She is also friendly, and helpful when I asked questions. I would recommend her again..
5/22/2025
Debbie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
NORTH RICHLAND HILLS, TX
John T|2024 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Excellent service
5/22/2025
John, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Alexis R|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/23/2025
Jimmie was EXTREMELY helpful! He really made things happen, he was truly the best. 10/10 recommend!
JIMMIE MERRIWHEATHER
5/24/2025
Alexis, we are very happy we could provide you with a positive experience! We appreciate your recommendation of AutoNation Chevrolet North Richland Hills and we hope to be of service again in the future.
HALTOM CITY, TX
Gregor S|2025 Chevrolet Suburban
Confirmed Sales Customer
5/23/2025
Our salesperson, Tamara, was great to work with. Other teammates like Rob (finance) were equally good to us. This dealership is well run at the top.
TAMARA HITT
5/24/2025
Gregor, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
GRAPEVINE, TX
Shane G|2022 GMC 1500 Sierra
Confirmed Service Customer
5/23/2025
AutoNation always does a good job
5/24/2025
We are pleased to hear you had such a positive experience with us, Shane! Don't hesitate to call us if you ever need anything. Be safe on the road!
Keller, TX
Neko J|2025 Chevrolet Traverse
Confirmed Sales Customer
5/25/2025
Came in to look for a family vehicle. Ended up getting the perfect one.
MALIK HUBBARD
5/26/2025
Neko, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
SAGINAW, TX
Demetria S|2023 Chevrolet Equinox
Confirmed Service Customer
5/27/2025
Excellent customer service and fast service.
5/28/2025
Demetria, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Andres G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/28/2025
Their customer service was the best there is.
MALIK HUBBARD
5/29/2025
Andres, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
FORT WORTH, TX
Khasia W|2025 Chevrolet Traverse
Confirmed Service Customer
5/28/2025
Service Advisor Demetrius was excellent and was very detailed about services to be received and services recommended.
5/29/2025
Khasia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
FORT WORTH, TX
Terry F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/29/2025
Great
5/29/2025
Terry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Janet W|2026 Chevrolet Equinox
Confirmed Sales Customer
5/29/2025
Friendly and helpful and professional 😊
CHAUCER COLSON
5/30/2025
Janet, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Joshua A|2025 Chevrolet Traverse
Confirmed Sales Customer
5/29/2025
Friendly staff
GAGE LUND
5/30/2025
Joshua, we are pleased to hear you had such a positive experience with us, Joshua Aaron! Don't hesitate to call us if you ever need anything. Be safe on the road!
BURLESON, TX
Randall P|2019 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
All was good experience. Did more this time and took less waiting time than last oil change.
6/3/2025
We are pleased to hear you had such a positive experience with us, Randall! If you ever need help, just give us a call. Happy motoring!
Ftw, TX
Larry R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/2/2025
GOOD WORKMENSHIP AND CUSTOMER SERICE
6/4/2025
We are pleased to hear you had such a positive experience with us, Larry! If you ever need help, just give us a call. Happy motoring!
HASLET, TX
Brandon B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/23/2025
G
5/25/2025
Brandon, thank you for the five star rating! If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Kevin K|2021 GMC 1500 Sierra
Confirmed Service Customer
5/24/2025
FRIENDLY, QUICK AND EFFICIENT SERVICE
5/26/2025
Kevin, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTH RICHLAND HILLS, TX
Josefa O|2025 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
was in and out :)
5/29/2025
We're glad everything was completed quickly and to your satisfaction! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Kemarcus B|2022 Chevrolet Trailblazer
Confirmed Service Customer
6/1/2025
10 out of 10
6/3/2025
We are pleased to hear you had such a positive experience with us, Kemarcus! Don't hesitate to call us if you ever need anything. Be safe on the road!
ftw, TX
Terry D|2026 Chevrolet Equinox
Confirmed Sales Customer
6/2/2025
The buying experience was vey professional and not any pressure.
ELIJAH MCCURLEY
6/3/2025
Terry, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
MEMPHIS, TN
Robert R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/2/2025
Our salesperson, Tamara, was great. We’ll come back to her and recommend to others in the market for a new vehicle.
TAMARA HITT
6/3/2025
Robert, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Jeff O|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/4/2025
Friendly and very thorough.
6/5/2025
Jeff, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
HASLET, TX
Mitchell C|2024 Chevrolet Suburban 1500
Confirmed Service Customer
6/4/2025
Yall where quick and professional no complaints here
6/5/2025
Mitchell, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
SILVERTON, TX
Robert P|2024 Chevrolet Blazer
Confirmed Service Customer
6/9/2025
Always on schedule, always professional
6/10/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!
SAGINAW, TX
Misty F|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/9/2025
Always helpful and polite
6/10/2025
Misty, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
WAXAHACHIE, TX
Lavonda B|2025 Chevrolet Trax
Confirmed Service Customer
6/2/2025
Great customer service
6/4/2025
Lavonda, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
WATAUGA, TX
John N|2024 Chevrolet Trax
Confirmed Service Customer
6/3/2025
very courtious
6/5/2025
John, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Garrett H|2024 Chevrolet Blazer
Confirmed Service Customer
6/9/2025
The advisor was excellent but the fact they can’t do anything about my brakes squeaking is ridiculous
6/10/2025
Garrett, thank you for taking the time to leave us feedback about your experience with us. If you're willing to provide more feedback, please contact us at (817) 500-5438 so we can assist you further.
GRAND PRAIRIE, TX
Jimmie P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/9/2025
Service Advisor, Haley Shortnacy was amazing during the entire process. Excellent communication, and always responsive when I asked her to contact me. The dealership did a decent job in light of the fact they had to haggle with GM to get appropriate parts, and approval. However, the loaner department is a joke. Had to wait a week and a half for a loaner, then when I got one their restrictions on mileage is a joke. I would have been better off going to a rental car company on day one.
6/10/2025
Jimmie, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (682) 214-2010 to discuss what we can do to help.
BEDFORD, TX
Alfredo L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/9/2025
Pretty painless got what i wanted. Treated well!
ALEX VILLAFUETE
6/10/2025
Alfredo, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
DECATUR, TX
Miguel O|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/9/2025
Amazing service
6/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Trev G|2024 Chevrolet Colorado
Confirmed Service Customer
6/10/2025
Amazing!
6/11/2025
Trev, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Newton, KS
Gilbert G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/11/2025
The sales tech was professional but the service performed was not complete. My bill was $350 for services I’m not sure we’re rendered. Previous services were less than adequate too. I will NEVER take my vehicle back to this location.
6/11/2025
Gilbert, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
N R HILLS, TX
Burnadette C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2025
I've been going here for six years and this is the first time I was let down. I came in for a emissions inspection at 0730 on a Saturday and was told they were out of state credits. They could have told me the day prior. Thankfully, I returned the following week and the service was outstanding, as it usually is.
6/12/2025
Burnadette, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (682) 214-2010 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Fort worth, TX
Alejandro A|2022 Chevrolet Colorado
Confirmed Service Customer
6/11/2025
The people are very attentive and friendly
6/12/2025
Alejandro, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
FT WORTH, TX
Noah B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2025
Love this Chevy house
6/12/2025
Noah, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NRH, TX
Adela S|2020 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
The sales part was able to get me in the quick express for my oil change so that was comforting for the limited time I had in my schedule. I also enjoy the friendly, knowledgeable service provided, and the service was quicker than other places that I have experienced long waits in the waiting room. The ladies bathroom is very clean. Thank you.
6/12/2025
Adela, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
POST, TX
Richard J|2008 Chevrolet Suburban
Confirmed Service Customer
6/12/2025
No issues. Very quick
6/13/2025
Richard, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
BEDFORD, TX
Carolyn K|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/12/2025
Having been to another dealership the previous day, Jimmie was on the steps when we arrived. He was kind, answered all my questions, offered various vehicles for me and was most helpful.
JIMMIE MERRIWHEATHER
6/13/2025
Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
FORT WORTH, TX
Jasmine J|2026 Chevrolet Equinox
Confirmed Sales Customer
6/12/2025
Experience was perfect. Salesman Malik was very knowledgeable in the type of car I wanted and amazing in making the process as smooth and quick as possible.
MALIK HUBBARD
6/13/2025
We appreciate you taking the time to leave us a response, Jasmine! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Natalie S|2024 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
Stephen was great! Took care of me right from the start. Very knowledgeable in what he does. Offered great service options and was all around wonderful.
6/12/2025
Natalie, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
FORT WORTH, TX
James S|2023 Chevrolet Traverse
Confirmed Service Customer
6/11/2025
very good
6/12/2025
James, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
wautaga, TX
Jeffrey F|2024 Chevrolet Corvette
Confirmed Service Customer
6/12/2025
Steven the service advisor was awesome to deal with
6/13/2025
Jeffrey, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
DALLAS, TX
Terry K|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/12/2025
They took good care of me and did it decent time.
6/13/2025
Terry, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
COLLEYVILLE, TX
Becky B|2019 Chevrolet Traverse
Confirmed Service Customer
6/16/2025
It’s normally a great experience when having service done
6/17/2025
Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
NORTH RICHLAND HILLS, TX
Rey S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Fast and efficient. Courteous
6/17/2025
Rey, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
HALTOM CITY, TX
Otoniel R|2023 Chevrolet Colorado
Confirmed Service Customer
6/16/2025
Little bit on the unhappy side. I request to have the tonneau hard cover aligned. It was installed by James Wood. This pickup was a custom built when bought.
6/18/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (817) 500-5438 when you have a chance. Thank you, and we look forward to hearing from you.
Euless, TX
Melanie L|2025 Chevrolet Equinox
Confirmed Service Customer
6/16/2025
Friendly
6/17/2025
Melanie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Christopher S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/16/2025
Helpful
6/17/2025
Christopher, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
WATAUGA, TX
Craig H|2017 Chevrolet Impala
Confirmed Service Customer
6/14/2025
Service advisor was great,
6/16/2025
We appreciate you taking the time to leave us a response, Craig! If you ever need help, just give us a call. Happy motoring!
NORTH RICHLAND HILLS, TX
Craig S|2023 Chevrolet Traverse
Confirmed Service Customer
6/16/2025
great
6/17/2025
Craig, we appreciate you taking the time to leave us this feedback. Drive safe, and we'll see you on the road.
FORT WORTH, TX
Tim H|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/16/2025
Great service!
6/18/2025
Tim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Rios C|2023 GMC Sierra 1500
Confirmed Service Customer
6/16/2025
Robert our service advisor was very understanding however the manager/supervisor didn’t seem to wanna try and help us out since the vehicle wasn’t purchased there.
6/18/2025
Rios, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (682) 214-2010 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Donna, TX
Alexandra C|2023 Chevrolet Blazer
Confirmed Service Customer
6/16/2025
Brandon did great assisting me in getting my car serviced!
6/17/2025
Alexandra, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
ARLINGTON, TX
Bianca O|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/17/2025
It was great and did not take long excellent service
6/18/2025
We are pleased to hear you had such a positive experience with us, Bianca! Drive safe, and we'll see you on the road.
FORTWORTH, TX
Juana R|2024 Chevrolet Camaro
Confirmed Service Customer
6/17/2025
The people at the dealership are so nice, Robert always explain me what they’re going to do with my car and make sure that everything is okay. I’m very happy with the service 10/10
6/18/2025
Juana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Justin, TX
Christy F|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/18/2025
Great experience
ELIJAH MCCURLEY
6/19/2025
We are pleased to hear you had such a positive experience with us, Christy! Drive safe, and we'll see you on the road.
ARLINGTON, TX
Portia L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/18/2025
It was an overall great experience
JIMMIE MERRIWHEATHER
6/19/2025
Portia, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
FORT WORTH, TX
Adrian H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/16/2025
I would like to say thank you to my service advisor. Very knowledgeable very helpful. Made my time there go very smooth and efficient.
6/17/2025
Adrian, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
HASLET, TX
Brian M|2019 Chevrolet Tahoe
Confirmed Service Customer
6/16/2025
When you finally got to my car, you kept me up to date and it was done quickly. It took 2 days to finally get to my car and I feel you could come up with a better system because I could’ve driven my car for two more days before someone was able to look at it.
6/17/2025
Brian, we appreciate you taking the time to leave us this feedback. Here at AutoNation Chevrolet North Richland Hills - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (817) 500-5438 to discuss ways we can better serve you in the future.
COLEY VILLE, TX
Patrick M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2025
I continue to be impressed by the level of customer service and the culture of customer centric behaviors by his team that the Service Manager Mr Lee has fostered- As for me and my family we will continue to recommend your sales and service team to all in our circle of influence
6/18/2025
Patrick, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet North Richland Hills. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
GRAPEVINE, TX
Icaro T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/17/2025
Jimmie Merriweather was the vendor and he helped a lot to put the deal together.
JIMMIE MERRIWHEATHER
6/18/2025
Icaro, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
FORT WORTH, TX
Amber M|2025 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
I had a great experience!
6/18/2025
Amber, we are pleased to hear you had a great experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
North Richland Hills, TX
Kayla S|2025 Chevrolet Traverse
Confirmed Sales Customer
6/19/2025
I went in to find a bigger car for my family and brought my 2 year old with me. Malik Hubbard was so helpful and kept my toddler occupied for me as well. He made the process seamless!
MALIK HUBBARD
6/20/2025
We are pleased to hear you had such a positive experience with us, Kayla! Feel free to stop by if you ever need any more help.
NORTH RICHLAND HILLS, TX
Will R|2023 Chevrolet Tahoe
Confirmed Service Customer
6/19/2025
Great
6/20/2025
Will, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Haslet, TX
Ray D|2015 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
A1 excellent
6/19/2025
Ray, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
IRVING, TX
Hameen H|2024 Buick Envista
Confirmed Service Customer
6/18/2025
The service advisors are really great with customers and they worked hard to get your car done in a timely ma
6/19/2025
Hameen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Fort Worth, TX
Ivan M|2021 GMC Yukon
Confirmed Service Customer
6/20/2025
Good experience
6/23/2025
Ivan, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Robert R|2011 Chevrolet Tahoe
Confirmed Service Customer
6/20/2025
Great time.
6/23/2025
Robert, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Haltom, TX
Phyllis R|2025 Chevrolet Equinox
Confirmed Service Customer
6/24/2025
I’ve never had a better experience with a service department. They greeted us when we arrived and everything was completed in a timely manner. Also, I mentioned something to the service advisor about an issue we had had several times where the windows all just rolled down automatically when I had locked the vehicle and they were up when I left. He knew exactly where to go in my car menu settings and was able to resolve the issue
6/25/2025
Phyllis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Tracey K|2020 Chevrolet Corvette
Confirmed Service Customer
6/25/2025
Sales Advisor Steve was awesome
6/26/2025
Tracey, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Mike W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/25/2025
Everything was taken care of very professionally had no issues.
6/26/2025
Mike, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
FORT WORTH, TX
Tyler J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/25/2025
Great customer service!
MALIK HUBBARD
6/26/2025
We are pleased to hear you had such a positive experience with us, Tyler! Feel free to stop by if you ever need any more help.
WEATHERFORD, TX
Mike D|2025 Chevrolet Tahoe
Confirmed Service Customer
6/26/2025
Quick and efficient.
6/27/2025
Mike, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Samuel E|2023 Chevrolet Traverse
Confirmed Service Customer
6/21/2025
Brenden was very helpful. He provided all of the options available to maintain my vehicle and kept me updated in it’s progress.
6/23/2025
Samuel, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
FORT WORTH, TX
Roberta D|2023 Chevrolet Blazer
Confirmed Service Customer
6/25/2025
Service advisor was very friendly and kept my informed on the status of my vehicle
6/25/2025
Roberta, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
FORT WORTH, TX
Zac C|2019 GMC 2500HD Sierra
Confirmed Service Customer
6/25/2025
Service desk was very good at handling my concerns and they care about the vehicles as well as the customers.
6/26/2025
Zac, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Fort Worth, TX
Michael S|2023 Chevrolet Traverse
Confirmed Service Customer
6/26/2025
I was fairly pleased with the service I received, wish the prices were more affordable but it is expected when taking your car to the dealership but it gives me a piece of mind to know that your vehicle is properly serviced with technicians that knows your car. I was also pleased with my service advisor Brendan who helped find me discounts to at least help with the cost a bit so Thank You Brendan!
6/27/2025
Michael, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
FORT WORTH, TX
Rosemary E|2026 Chevrolet Equinox
Confirmed Sales Customer
6/26/2025
The dealership should have replaced the window that was scratched up by a razorblade. We purchased a new vehicle that should have been in pristine condition. It was very disappointing that the gentleman that came outside to look at the window showed no concern or understanding about the window being scratched up after it came back from being washed and cleaned, (that wasn't even done right- there were smears on the windows). The rest of the experience was great and our salesperson, Chaucer was awesome.
CHAUCER COLSON
6/29/2025
We appreciate you taking the time to leave us a response, Rosemary! Don't hesitate to call us if you ever need anything. Be safe on the road!
BEDFORD, TX
Eddie B|2025 Chevrolet Trax
Confirmed Sales Customer
6/27/2025
It was great the people was nice and professional.
ISAAC MOULTRIE
6/30/2025
Eddie, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPRINGTOWN, TX
Kevin H|2016 GMC 1500 Sierra
Confirmed Service Customer
6/28/2025
I enjoy the service
6/28/2025
Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NORTH RICHLAND HILLS, TX
Jimmie G|2024 Chevrolet Trax
Confirmed Service Customer
6/27/2025
Great service as always
6/29/2025
We are pleased to hear you had such a positive experience with us, Jimmie! Feel free to stop by if you ever need any more help.
NRH, TX
Noe A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/30/2025
great customer service, very professional
7/1/2025
Noe, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Hal Tom city, TX
Rodrick Kent H|2026 Chevrolet Equinox
Confirmed Sales Customer
6/30/2025
Everything went smoothly. Chaucer my salesman and Mike in finance were great.
CHAUCER COLSON
7/1/2025
Rodrick, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
PRINCETON, TX
Patrick K|2018 GMC 2500HD Sierra
Confirmed Service Customer
6/30/2025
Everyone I encountered there was friendly and approachable. Especially Michael Spivey who was my advisor. Really helpful and accommodating. Easy to work with.
7/1/2025
Patrick, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet North Richland Hills - Service and we hope to see you again soon!
haslet, TX
Carolyn P|2020 GMC Yukon
Confirmed Service Customer
6/30/2025
Gary Giddens was the first person that I met at the service department,was very kind and concerned with my obvious vehicle problems.He assured me that the service department would find out the problem and I would know today of what I was facing in repairs. Gary kept his word with frequent texts to keep me informed. Being from Ballinger,Texas--4hours away-- I was able to adjust my schedules and arrange transportation.Mr Giddens was very kind and kept me informed,involved with all the decisions about my Yukon--I can't thank him enough for all his help
7/2/2025
We are pleased to hear you had such a positive experience with us, Carolyn! Feel free to stop by if you ever need any more help.
Ballinger, TX
Andrew L|2025 Chevrolet Trax
Confirmed Sales Customer
7/1/2025
MD was amazing
HOSSAIN
7/3/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet North Richland Hills! Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH RICHLAND HILLS, TX
Jaime F|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2025
I went in for a simple oil change, and it took 3 and a half hours. I had set up appointment and everything the day before. I had to wait until the shop closed until I finally was able to drive home.
7/3/2025
Jaime, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (682) 214-2010 at your earliest convenience to discuss how we can turn this experience into a positive one.
GRAND PRAIRIE, TX
Noe B|2012 Chevrolet Silverado
Confirmed Service Customer
7/1/2025
The person who served me provided good service.
7/4/2025
Noe, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
HALTOM CITY, TX
Brandon C|2022 Chevrolet Traverse
Confirmed Service Customer
6/29/2025
Excellent service and communication
6/30/2025
Brandon, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
NORTH RICHLAND HILLS, TX
Gregory F|2020 Chevrolet Corvette
Confirmed Service Customer
6/30/2025
Easy to schedule from email. Service was fast and efficient.
6/30/2025
Gregory, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
NORTH RICHLAND HILLS, TX
Alvin F|2025 Chevrolet Colorado
Confirmed Sales Customer
6/30/2025
you had a good selection of the truck we were interested in . we were not planning on buying that day but really liked the truck we found. we were happy with the deal we got and the service was excellent. the young man that helped us was well informed and pleasant to work with. we are very happy
MALYKE WHITTED
7/1/2025
Alvin, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
HASLET, TX
Olga Z|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/30/2025
Exelent
JIMMIE MERRIWHEATHER
7/2/2025
Olga, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
FORT WORTH, TX
Christy F|2025 Chevrolet Tahoe
Confirmed Service Customer
7/2/2025
Great experience
7/4/2025
We are pleased to hear you had such a positive experience with us, Christy! If you ever need help, just give us a call. Happy motoring!
ARLINGTON, TX
Peter B|2018 Chevrolet Colorado
Confirmed Service Customer
7/2/2025
Excellent service and an outstanding service team.
7/4/2025
Peter, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Adaluz C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
Love it they were super helpful and very clear about all the wro
7/4/2025
We are pleased to hear you had such a positive experience with us, Adaluz! Don't hesitate to call us if you ever need anything. Be safe on the road!
HALTOM CIRY, TX
Candace S|2018 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
Excellent service! 10/10 recommend
7/4/2025
Candace, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Fw, TX
Claudia C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/8/2025
I purchased a 2026 Chevy Equinox. My sales rep Sean Kinnard went above and beyond to make sure that that I was completely satisfied with the purchase experience. Sales Manager Miguel also was helpful in working out the details. This is the second vehicle I have purchased at AutoNation NRH. I also go there for all my maintenance.
Sean Kinnaird
7/9/2025
Claudia, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
BEDFORD, TX
Jose D|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
7/2/2025
Excellent customer service
MALIK HUBBARD
7/4/2025
Jose, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
FLOWER MOUND, TX
Greg G|2018 Chevrolet Spark
Confirmed Service Customer
7/2/2025
attentive courteous on time
7/5/2025
Greg, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Ftw, TX
Christopher M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/3/2025
Great sale rep! The first truck presented was the one I wanted.
JUAN GARCIA
7/6/2025
Christopher, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Steven B|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/5/2025
I had some minor work accomplished on the front end. Brandon kept me informed throughout the process. All I can ask for is
7/7/2025
Steven, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
FORT WORTH, TX
Stacy H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2025
In and out within an hour.
7/8/2025
Stacy, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Haltom city, TX
Brandy L|2025 Chevrolet Traverse
Confirmed Sales Customer
7/9/2025
Elijah was very attentive and did everything he could to get the deal approved. I love my new 2025 Traverse!!
ELIJAH MCCURLEY
7/10/2025
Brandy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Mark G|2025 Chevrolet Colorado
Confirmed Sales Customer
7/9/2025
Great service.
JACOB VALADEZ
7/10/2025
Mark, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Paul R|2025 Chevrolet Traverse
Confirmed Sales Customer
7/10/2025
Gage Lund Really Went Above & Beyond To Get Me In This New Chevrolet Traverse No High Pressure He Took Care of Everything excellent Experience with Him And Everyone That Got Me Into This Vehicle Thanks For Making this A Pleasurable Experience
GAGE LUND
7/13/2025
It is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
AZLE, TX
Michael M|2025 Chevrolet Colorado
Confirmed Service Customer
7/12/2025
Had an awesome experience. We were treated like family the second we walked in. Ike was helping us out, and he went above and beyond to help us find what we needed. He still is checking on us and helping with any questions even after the purchase was made. These are good people
7/14/2025
We are pleased to hear you had such a positive experience with us, Michael! Thank you so much for being one of our valued guests and we look forward to your next visit!
NORTH RICHLAND HILLS, TX
Sherrie D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/8/2025
Love my perfect new car and the representative and the Autonation dealership in North Richland Hills.
ALEX VILLAFUETE
7/9/2025
Sherrie, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.
GRAND PRAIRIE, TX
James S|2023 Chevrolet Traverse
Confirmed Service Customer
7/9/2025
Overall service was quick professional and effecient. Was not pleased with having to check back with service about arrival of the part needing repair as I had to follow up several times when I was told I would be contacted once the part arrived.
7/11/2025
James, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
wautaga, TX
Sandra R|2022 Chevrolet Traverse
Confirmed Service Customer
7/9/2025
Michael was my service tech. and he was eager to assist me. I was a little early and service was completed in a timely manner.
7/11/2025
Sandra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Kevin K|2021 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
FAST FRIENDLY SERVICE
7/11/2025
Kevin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
NORTH RICHLAND HILLS, TX
Alvin D|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2025
Brendan was my service advisor and did an exceptionally wonderful job 👏
7/11/2025
Alvin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
IRVING, TX
Robert A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/10/2025
Just had an oil change dropped it off then picked it up
7/13/2025
We appreciate you taking the time to leave us a response, Robert! Drive safe, and we'll see you on the road.
NORTH RICHLAND HILLS, TX
Erick P|2018 GMC Yukon
Confirmed Service Customer
7/11/2025
Great!!
7/14/2025
Erick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Gerald M|2025 Chevrolet Malibu
Confirmed Service Customer
7/11/2025
I was extremely satisfied with the exceptional, one-on-one service I received from start to finish!
7/14/2025
Gerald , thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Jorge A|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/11/2025
Malik Hubbard was a pleasure to work with everything went smooth and we were in and out in a couple of hours. He made sure we understood and went through the pricing answered every question I asked and was patient with us while we negotiated, never tried forcing anything on us and wasn’t rushing us to sign papers like I’ve experienced in the past with other dealers. I’ll definitely be in contact with Malik if I’m ever in the market for another vehicle. Another thing I noticed was that he was all about work and was professional, while I was waiting in the lobby there was a lot of other salesman messing around and laughing loudly hollering across the lobby it looked like they weren’t taking their job seriously I’m glad I got Malik otherwise I would’ve walked out if I got stuck with one of the other guys I now see why he’s won so many awards and definitely deserves it again this year!!
MALIK HUBBARD
7/14/2025
Jorge, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
SPRINGTOWN, TX
Weston C|2025 Chevrolet Trax
Confirmed Sales Customer
7/14/2025
Great experience. Malik Hubbard was very helpful.
MALIK HUBBARD
7/15/2025
Weston, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
BEDFORD, TX
Jack H|2025 Chevrolet Colorado
Confirmed Sales Customer
7/14/2025
It went well. Met my expectations
MALIK HUBBARD
7/15/2025
Jack, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
FORT WORTH, TX
Airco L|2022 Chevrolet Express
Confirmed Service Customer
7/14/2025
My vehicle went into the service department for transmission issues and I was originally told that the transmission shop was about 12 weeks behind and it would be that long before they could look at the vehicle. The vehicle ended up being repaired and returned in less than a month. The service advisor, Brendan, did an excellent job keeping me posted on a weekly basis of the status of my vehicle. The ONLY reason this is not a 5 star review is because it was recommended to me that the vehicle also needed an alignment, which I did authorize. When I got the vehicle back and went to document the service completed, I noticed that Auto Nation NRH had recommended and completed an alignment on this vehicle on 4/29/2025, just 2 months prior. The vehicle only had a few miles put on it from 4/29 to 6/14 when it was inducted for the transmission. No repairs to the transmission should have warranted ANOTHER alignment. I will ensure to check all history of repairs prior to authorizing any recommended repairs by the Auto Nation NRH Service Department.
7/15/2025
It is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Keller S|2023 Chevrolet Malibu
Confirmed Service Customer
7/14/2025
Outstanding leadership when my vehicle was in the shop I received text updates on progress every step of the way until my car was repaired, and when my car was completed fixed I was notified immediately Thanks for all you did
7/15/2025
Keller, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
FORT WORTH, TX
Beth D|2020 Buick Encore GX
Confirmed Service Customer
7/16/2025
Michael Spivey was a pleasure to work with. He is a true professional at his position. In addition, the oil change, additive, and tire rotation were completed in less than an hour.
7/17/2025
We are pleased to hear you had such a positive experience with us, Beth! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Brian H|2025 Chevrolet Traverse
Confirmed Sales Customer
7/16/2025
Geat service
BRADEN JONES
7/17/2025
We are pleased to hear you had such a positive experience with us, Brian! Don't hesitate to call us if you ever need anything. Be safe on the road!
ITASCA, TX
Brian C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/16/2025
Was overwhelmed of the service and attention to detail. Speed of service was top notch.
7/17/2025
Brian, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
frisco, TX
Thomas A|2024 Chevrolet Equinox
Confirmed Service Customer
7/14/2025
Thank you for always doing a great job.
7/15/2025
Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet North Richland Hills - Service and we hope to see you again soon!
FORT WORTH, TX
Alonzo R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/14/2025
All good
7/15/2025
Alonzo, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
NORTH RICHLAND HILLS, TX
Juan D|2016 Chevrolet Equinox
Confirmed Service Customer
7/15/2025
N/A
7/16/2025
Juan, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
HALTOM CITY, TX
Veronica F|2025 Chevrolet Trax
Confirmed Service Customer
7/18/2025
Great Experience
7/21/2025
Veronica, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Fort Worth, TX
Ashleigh D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/18/2025
It was great, Malik answered all my questions and my parents questions. It was very exciting to get my first vehicle, especially having Malik making the process easy, fast, and comfortable. I am glad to have Malik by my side for my first vehicle.
MALIK HUBBARD
7/21/2025
Ashleigh, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
AZLE, TX
Chantel N|2020 Chevrolet Blazer
Confirmed Service Customer
7/20/2025
Great as always. No complaints!
7/22/2025
Chantel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet North Richland Hills. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
N RICHLAND HILLS, TX
Chris G|2018 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
Great
7/22/2025
Chris, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Terry F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/21/2025
great
7/22/2025
Terry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Fort Worth, TX
Jenne Ann T|2025 Chevrolet Traverse
Confirmed Sales Customer
7/23/2025
Isaac was my seller and Mike was the credit manager. They were both very professional and worked hard to get the deal to where I needed it.
ISAAC MARQUEZ
7/24/2025
We are pleased to hear you had such a positive experience with us, Jenne! Thank you so much for being one of our valued guests and we look forward to your next visit!
SPRINGTOWN, TX
Randolph A|2020 Chevrolet Colorado
Confirmed Service Customer
7/16/2025
Shoutout Brendan for always taking care of me! He always keeps me updated. When my truck took a little longer than expected (I was more concerned with getting there before closing to avoid keeping the staff past closing time) he explained why. He and the rest of the staff always provide top notch customer service! I bring my truck in all the time it feels like, so I feel like I'm on a first name basis with the entire service staff LOL Keep up the awesome work!!
7/17/2025
Randolph, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet North Richland Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Francisco H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/16/2025
Overall Great experience. I had an appointment, check in was smooth and the waiting area was nice, neat and clean along with the team at autonation.
7/17/2025
Francisco, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Gary M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/18/2025
I was from out of state and needed service. Scheduled an appointment which was right on time. Extra work was authorized and done in a timely fashion
7/21/2025
Gary, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Grove, OK
Ray H|2022 Chevrolet Silverado 1500
Confirmed Service Customer
7/21/2025
From Service Rep to shop. Good work overall
7/22/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Lupita A|2025 Chevrolet Trax
Confirmed Service Customer
7/22/2025
It was great
7/23/2025
We are pleased to hear you had such a positive experience with us, Lupita! Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Pamela B|2026 Chevrolet Equinox
Confirmed Sales Customer
7/24/2025
The two isaacs we're very good at their job and Mike. The finance guy was great too.
ISAAC MARQUEZ
7/25/2025
Pamela, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
NORTH RICHLAND HILLS, TX
John C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/25/2025
Sebastian was fantastic to work with! He even came in to work on his day off to make sure that our purchase experience was flawless.
JUAN GARCIA
7/27/2025
John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
NORTHLAKE, TX
Kathy M|2018 Chevrolet Colorado
Confirmed Service Customer
7/24/2025
Michael and everyone that i encountered were friendly, helpful and professional.
7/25/2025
We are pleased to hear you had such a positive experience with us, Kathy! If you ever need help, just give us a call. Happy motoring!
NORTH RICHLAND HILLS, TX
David W|2025 Chevrolet Tahoe
Confirmed Service Customer
7/24/2025
Best in town
7/25/2025
David, it is great to read such wonderful comments about your experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
HURST, TX
Joy B|2020 Chevrolet Equinox
Confirmed Service Customer
7/25/2025
Very efficient
7/25/2025
Joy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Fort Worth, TX
Patrick M|2024 GMC Yukon XL 1500
Confirmed Service Customer
7/25/2025
It was a great experience. Thank you
7/27/2025
We are pleased to hear you had such a positive experience with us, Patrick! If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Charles C|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/26/2025
My check engine light came on after they replace my ignition wires and spark plugs. According to Quality Care Automotive, they did not replace the spark plugs. I will not go to this place again.
7/28/2025
Charles, thank you for bringing this matter to our attention. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (682) 214-2010. We look forward to hearing from you.
FORT WORTH, TX
John S|2023 Chevrolet Traverse
Confirmed Service Customer
7/27/2025
Very helpful
7/28/2025
We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Springtown, TX
Guadalupe C|2007 Chevrolet Corvette
Confirmed Service Customer
7/28/2025
Not good took 3-hrs I also got my brake fluid changed out due to it look black and I received my car and it is still black called back several times and to call to service advisor and never got a call back left message also
7/29/2025
Guadalupe, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
ARLINGTON, TX
Michael A|2020 Chevrolet Colorado
Confirmed Service Customer
7/28/2025
Brendan goes above and beyond! Was having problems with my TPM sensors, he went and grabbed a technician who tested them on the spot in case I didn't have to wait or it was a quick fix like just a relearn. They ended up needing to be replaced, but was in and out quick!
7/29/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Melissa M|2020 Chevrolet Traverse
Confirmed Service Customer
7/28/2025
Oil change / car wash done in less time then I thought it would take
7/29/2025
Melissa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
north richland hills, TX
Marc D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/28/2025
Great experience
7/29/2025
We are pleased to hear you had such a positive experience with us, Marc! Don't hesitate to call us if you ever need anything. Be safe on the road!
ARLINGTON, TX
Wallace J|2019 GMC Yukon
Confirmed Service Customer
7/28/2025
Outstanding
7/28/2025
We are pleased to hear you had such a positive experience with us, Wallace! Drive safe, and we'll see you on the road.
BEDFORD, TX
Victor C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/28/2025
Great
7/28/2025
Victor, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
FORT WORTH, TX
Shari D|2014 Chevrolet Cruze
Confirmed Service Customer
7/29/2025
Love the consistency of always having Haley and how everyone steps up if she is away for the moment. All are great and very helpful. Love knowing the names of all who had any step with my vehicle.
7/30/2025
Shari, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BURLESON, TX
John P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/29/2025
I was taken care of with no issues, everyone was polite and communicated very well.
7/30/2025
We are pleased to hear you had such a positive experience with us, John! If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Travis O|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/29/2025
Good
7/30/2025
Travis, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
FOREST HILL, TX
Elisa G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
Labor for oil change and tire repair took longer than expected (4hrs). My advisor Michael S. was professional and courteous. I had a question/concern after I left the center and Michael returned my call quick.
8/1/2025
Elisa, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (817) 500-5438 to discuss your concerns, as your satisfaction is of utmost importance to us.
FORT WORTH, TX
Jeffry B|2023 Chevrolet Colorado
Confirmed Service Customer
7/31/2025
excellent service today, July 29, 2025. I came in for a walk in oil change and was accommodated quickly even though I had no appointment. I am very happy with Autonation Chevrolet service. Thanks Steve!
8/3/2025
Jeffry, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HURST, TX
Aaron G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
It was smooth as ever! The advisor was Haley and she has the best I've experienced in the last 4 years
7/27/2025
Aaron, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
HALTOM, TX
Ricardo T|2026 Chevrolet Equinox
Confirmed Sales Customer
7/28/2025
Tamara was a pleasure to work with. Easiest car buying experience I have ever had.
TAMARA HITT
7/29/2025
We are pleased to hear you had such a positive experience with us, Ricardo! If you ever need help, just give us a call. Happy motoring!
ROCKWALL, TX
Tamara P|2024 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Friendly quick, thorough service.
7/30/2025
Tamara, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Nrh, TX
Sterling S|2019 Chevrolet Malibu
Confirmed Service Customer
7/29/2025
AutoNation Chevrolet North Richland Hills always does a great job. Work was performed to my expectations. My service rep, Gary, was very professional and assisted me with ensuring the work I had requested was needed. He reached out about additional work that I was considering putting off for another paycheck and explained what needed immediate attention and we got that scheduled and taken care of the same day. Thank you AutoNation!
7/30/2025
Sterling, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Jennifer E|2026 Chevrolet Equinox
Confirmed Sales Customer
7/30/2025
Great experience, first time autonation car buyer
ALEX VILLAFUETE
8/2/2025
We are pleased to hear you had such a positive experience with us, Jennifer! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Lisa L|2024 Chevrolet Malibu
Confirmed Service Customer
7/30/2025
Each time that I visit the dealership, it is a pleasant experience.
8/2/2025
We are pleased to hear you had such a positive experience with us, Lisa! Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Carol B|2019 Chevrolet Trax
Confirmed Service Customer
7/30/2025
Best customer service.
8/2/2025
Carol, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
N RICHLND HLS, TX
Michael H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/30/2025
Brandon was great. But I think it’s horrible policy to put so much pressure on your sales and service personnel that have to beg and make it clear that they need a rating of a 10 or they fail. When I purchased my vehicle and both times I had my vehicle serviced, each of them pleaded for a rating of 10.
8/3/2025
Thank you for taking the time to share your feedback with us. If you'd be willing, though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (682) 214-2010 -- we hope to hear from you soon.
FORT WORTH, TX
Rafael T|2025 Chevrolet Trax
Confirmed Service Customer
7/31/2025
Good experience
8/3/2025
We appreciate you taking the time to leave us a response, Rafael! Don't hesitate to call us if you ever need anything. Be safe on the road!
Keller, TX
Colt P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/31/2025
Everyone in your service office has always done an exceptional job with keeping me updated. I had the pleasure of working with Steven this time to again did a great job.
8/3/2025
Colt, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
FORT WORTH, TX
Shakeia M|2022 Chevrolet Camaro
Confirmed Service Customer
7/31/2025
Brendan was amazing and informative. Service was excellent.
8/3/2025
We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
Blue Mound, TX
Frank P|2025 Chevrolet Tahoe
Confirmed Service Customer
7/31/2025
Great
8/3/2025
Frank, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ARLINGTON, TX
Angel G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
Satisfied
8/4/2025
Angel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Ftw, TX
George V|2024 GMC Sierra 1500
Confirmed Service Customer
8/4/2025
Great service and excellent work
8/5/2025
George, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Haltom city, TX
Keith J|2023 Chevrolet Corvette
Confirmed Service Customer
8/4/2025
Was able to get and appointment and service the same day.
8/6/2025
Keith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
nrh, TX
Rick S|2021 Chevrolet Equinox
Confirmed Service Customer
8/8/2025
Fast and friendly as always
8/11/2025
Thank you for your positive review. We're happy to have been of service to you.
Fort Worth, TX
Christopher R|2026 Chevrolet Equinox
Confirmed Sales Customer
8/8/2025
Excelente
MALIK HUBBARD
8/11/2025
Christopher, gracias por su revisión positiva. Estamos felices de haberte sido de servicio para ti. No dude en pasar si alguna vez necesita más ayuda.
FORT WORTH, TX
Misty F|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/9/2025
Gary kept me informed about where my truck was in line for warranty repair
8/12/2025
We appreciate you taking the time to leave us a response, Misty! Don't hesitate to call us if you ever need anything. Be safe on the road!
WAXAHACHIE, TX
Rob H|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/31/2025
Exceeded expectations! No upsell, no bull. Just took care of the maintenance and inspections I asked for. Done early. Good price with online coupon. And the courtesy car wash even included tire treatment! Thanks Brandon! These guys are doing it right. I came back and I’ll come back again.
8/3/2025
Rob, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Haslet, TX
Yalonda R|2025 Chevrolet Equinox
Confirmed Service Customer
8/1/2025
My technician was Michael. He approach me with good customer service. Gave him my keys and they was done with my vehicle before i could finish my coffee. The all around service was excellent. I highly recommend him and his team.
8/4/2025
Yalonda, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fort Worth, TX
Veronica G|2023 Chevrolet Equinox
Confirmed Service Customer
8/1/2025
Haley was excellent
8/4/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
FORT WORTH, TX
Julissa L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/3/2025
They do a great job
8/5/2025
Julissa, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
HURST, TX
John R|2023 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
Michael was very informative and great to work with!!
8/5/2025
John, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
WATAUGA, TX
Juan F|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/4/2025
Excellent service
8/5/2025
Juan, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Ismael G|2025 Chevrolet Traverse
Confirmed Sales Customer
8/4/2025
Elijah did an awesome job of communicating with me from the first time I sent an email request for more information to days after I received the vehicle to make sure everything was going well. I was even able to ask him about a part that was missing, and he said he would get it ordered for me.
ELIJAH MCCURLEY
8/5/2025
Ismael, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JOSHUA, TX
Nae M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/9/2025
Quick and
8/11/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Fort Worth, TX
Elizabeth S|2024 Chevrolet Tahoe
Confirmed Service Customer
8/10/2025
Great service
8/12/2025
Elizabeth, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
SOUTHLAKE, TX
Steven B|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/10/2025
It was easy and simple. Made an appointment, and it was done perfectly in no time.
8/12/2025
Steven, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FORT WORTH, TX
Robert C|2022 Chevrolet Suburban
Confirmed Service Customer
8/13/2025
Andrew was great to work with!
8/14/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet North Richland Hills! If you have any further questions, please give us a call. We're always happy to help!
NORTH RICHLAND HILLS, TX
Jose D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/13/2025
Gary was awesome! He always kept me informed and provided me with great customer service!
8/15/2025
Jose, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Lacey C|2026 Chevrolet Equinox
Confirmed Sales Customer
8/13/2025
Tamara was amazing to work with and so helpful. She listened, made sure I was comfortable, and did everything possible to make sure I was completely satisfied.
WILLIAM QUINONES
8/16/2025
Lacey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
ARLINGTON, TX
Christina B|2020 Chevrolet Blazer
Confirmed Service Customer
8/15/2025
Sandra was wonderful!
8/18/2025
Christina, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Steve B|2023 Chevrolet Equinox
Confirmed Service Customer
8/17/2025
It was great
8/18/2025
We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
FT WORTH, TX
Michael C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/17/2025
Service was completed and on time
8/18/2025
Michael, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
EULESS, TX
Gary M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/18/2025
Appointment was easy to make and was taken in on-time. Service was great and delivered what was asked for.
8/19/2025
Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Grove, OK
Alix S|2022 Chevrolet Suburban
Confirmed Service Customer
8/9/2025
This was my first time because my other dealer had become increasingly difficult to get appointments for and the service was not great. I’m glad I discovered this location which isn’t far from our house. This will now be our service location of choice. Great experience!
8/12/2025
Alix, we set high expectations for ourselves so it is gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Colleyville, TX
Armando E|2023 Chevrolet Traverse
Confirmed Service Customer
8/9/2025
Ok
8/12/2025
Armando, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Stephen D|2025 Chevrolet Trax
Confirmed Service Customer
8/11/2025
Great service
8/13/2025
Stephen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
ARLINGTON, TX
Lea S|2023 GMC Terrain
Confirmed Service Customer
8/11/2025
Friendly and courteous people
8/13/2025
Lea, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
MIDLOTHIAN, TX
Oeisha C|2025 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
The experience was smooth, the staff was great and my issue was resolved!
8/14/2025
Oeisha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
WAXAHACHIE, TX
Robert H|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/13/2025
Everyone was friendly even with having 4 year old with us. Got the deal I saw online with no questions asked. Did my research before I came and got exactly what I expected. Couldn't have gone better.
Corbin Forney
8/15/2025
Robert, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JUSTIN, TX
Husain V|2023 Chevrolet Traverse
Confirmed Service Customer
8/13/2025
Great experience, it was my first time at any Chevy dealer and you guys made me feel right at home
8/16/2025
Husain, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NRH, TX
Luis Z|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/18/2025
Showed up and told salesman we were interested in purchasing 2 vehicles with 2 trade-ins. At first he was all for it, he wanted to complete the first sale first before staring the 2nd one to not get numbers confused which I understood, but after first sale completed he just went cold on the second one saying it wasn’t going to work, we couldn’t do it he didn’t even care to run numbers or anything just stopped caring. My wife and I then drove off the lot and went to Classic Chevrolet in Grapevine and had the best experience. They understood what we wanted and we left happy with our purchase.
JIMMIE MERRIWHEATHER
8/19/2025
Luis, we regret your experience with us here, but we are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (682) 214-2010 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
NORTH RICHLAND HILLS, TX
Ramon T|2025 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
Andrew and team took excellent care of us and resolved problem that vandergriff could not fix. Updated me every step of the way. My new go to service department.
8/19/2025
Ramon, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Fort Worth, TX
Gregory T|2024 Chevrolet Malibu
Confirmed Service Customer
8/19/2025
Timely service and polite staff.
8/20/2025
Gregory, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Tiffanie D|2024 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
acomodated my schedule
8/21/2025
We are pleased to hear you had such a positive experience with us, Tiffanie! Don't hesitate to call us if you ever need anything. Be safe on the road!
KELLER, TX
Travis R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Good service
8/21/2025
We are pleased to hear you had such a positive experience with us, Travis! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Christian W|2024 Chevrolet Malibu
Confirmed Service Customer
8/20/2025
Great service
8/21/2025
Thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
BEDFORD, TX
Seth B|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
Elijah was great
ELIJAH MCCURLEY
8/21/2025
We are pleased to hear you had such a positive experience with us, Seth! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Christopher C|2025 Chevrolet Blazer
Confirmed Sales Customer
8/22/2025
Chaucer was very professional. He listened to my needs and was very patient while I was trying to decide between two different models. He worked up financing on both and never made me feel like a bother. I will definitely recommend him and look for him on my next purchase. Brandon? (Finance) He also listened to my needs and came up with a package that I felt provided the best value.
CHAUCER COLSON
8/24/2025
Christopher, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
TERRELL, TX
Martha F|2025 Chevrolet Equinox
Confirmed Service Customer
8/23/2025
Was good service,no complaints with Bruno very efficient.complaining about tire pressure,when you rotate tires do you not ck air pressure? I was driving next day and alarm came on that tires needed airing! Really disturbing that I had to drive further and to a tire shop and ask to air tires.
8/25/2025
Martha, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (817) 500-5438 to discuss your concerns, as your satisfaction is of utmost importance to us.
HALTOM CITY, TX
Hector P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Took way to long for a simple oil change and FACTORY UPDATE on my truck 3 hours and I had an appointment
8/19/2025
Hector, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
Fort Worth, TX
Christopher R|2024 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
Friendly service!
8/19/2025
Christopher, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
HALTOM CITY, TX
Peter G|2016 Chevrolet Colorado
Confirmed Service Customer
8/18/2025
Brendan in service went the extra mile to manage my complex repair situation.
8/19/2025
Peter, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALLEN, TX
Michael J|2026 Chevrolet Equinox
Confirmed Sales Customer
8/20/2025
It was very good
Corbin Forney
8/21/2025
Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Charlotte H|2025 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Went in for a oil change. My service advisor was very friendly and helpful. The minute I pull in there is always someone helping me to get to my advisor. The oil change was fast which I appreciate it.
8/21/2025
Charlotte, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
HASLET, TX
Zach W|2015 Chevrolet Camaro
Confirmed Service Customer
8/20/2025
Bruno was excellent
8/21/2025
Zach, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Ft Worth, TX
Bryon C|2019 Chevrolet Cruze
Confirmed Service Customer
8/23/2025
Had an odd issue with my 2019 Cruze and AutoNation Chevrolet North Richland Hills was able to troubleshoot the issue and get it repaired.
8/25/2025
Bryon, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Roy M|2022 Chevrolet Traverse
Confirmed Service Customer
8/25/2025
Bruno did a great job.
8/25/2025
Roy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hurst, TX
Lakendra C|2018 Chevrolet Malibu
Confirmed Service Customer
8/25/2025
N/A
8/25/2025
Lakendra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Haltom City, TX
Jose C|2025 Chevrolet Suburban
Confirmed Sales Customer
8/25/2025
This place is
JIMMIE MERRIWHEATHER
8/26/2025
Jose, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Cesar D|2024 Chevrolet Suburban 1500
Confirmed Service Customer
8/25/2025
The cap on the coolant was not sealed properly and it leaked all over the motor and surrounding parts,so I had to buy more and refill it. It made the vehicle stink of coolant.
8/26/2025
Cesar, we regret to hear that you had this experience with us. Here at AutoNation Chevrolet North Richland Hills - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (817) 500-5438 to discuss ways we can better serve you in the future.
RICHLAND HILLS, TX
Ana M|2023 Chevrolet Traverse
Confirmed Service Customer
8/26/2025
eiBODOT
8/27/2025
Ana, thank you for the high star rating! Drive safe, and we'll see you on the road.
HALTOM CITY, TX
Meggen J|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/26/2025
Very friendly and quick
8/27/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Ramon T|2025 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
Great customer service
8/27/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Fort Worth, TX
Gustavo V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/27/2025
Such a welcoming dealership!
JACOB LABASTIDA
8/28/2025
Gustavo, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Joe R|2013 GMC Terrain
Confirmed Service Customer
8/27/2025
Michael kept me updated every step of tge way
8/28/2025
Joe, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Liboria C|2020 Chevrolet Trax
Confirmed Service Customer
8/27/2025
It was a great experience Awaome customer service
8/28/2025
Liboria, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!
HASLET, TX
Rojelio R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/27/2025
Starting with Jacob and Roberto we received VIP treatment. The whole process of our purchase went smoothly. We would recommend this dealership to everyone wanting to purchase a new or used vehicle. Best experience at a dealership! Rojelio Romo & Guadalupe Archer
JACOB VALADEZ
8/28/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
ABILENE, TX
Vivian G|2025 Chevrolet Traverse
Confirmed Service Customer
8/25/2025
Great experience! Fast and easy process. My vehicle was even nice and clean at pickup.
8/26/2025
Vivian, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Talitha B|2025 Chevrolet Trax
Confirmed Service Customer
8/26/2025
My service was excellent!!!!
8/26/2025
Talitha, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Fort Worth, TX
Steven W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/26/2025
The best car buying experience I have had in a long time.
MALIK HUBBARD
8/27/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SPRINGTOWN, TX
Thomas U|2026 Chevrolet Colorado
Confirmed Sales Customer
8/27/2025
Tamara was great and made us comfortable in our buying experience. My only problem is that the truck we purchased didn’t have a garage door opener. If we known this we wouldn’t have purchased the truck. We took it for granted that it had a garage door opener and didn’t check before buying it.
TAMARA HITT
8/27/2025
Thomas, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
NORTH RICHLAND HILLS, TX
Rex J|2026 Chevrolet Equinox
Confirmed Sales Customer
8/27/2025
Isaac was very friendly, professional and helpful from start to finish.
ISAAC MOULTRIE
8/27/2025
Rex, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. If you ever need help, just give us a call. Happy motoring!
SAGINAW, TX
Mike T|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/27/2025
Haley was excellent to to work with and knowledgeable.
8/27/2025
Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Rudy M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/27/2025
Haley was extremely helpful and honest. I loved the service she provided even with the delays we experienced.
8/27/2025
Rudy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Arlington, TX
Ben S|2024 Chevrolet Traverse
Confirmed Service Customer
8/27/2025
Everything went as planned! Quick and easy!
8/27/2025
Ben, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Fort Worth, TX
Tim H|2023 Chevrolet Trailblazer
Confirmed Service Customer
8/27/2025
Awesome service and great customer support.
8/27/2025
Tim, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
FORT WORTH, TX
Tina G|2015 Chevrolet Malibu
Confirmed Service Customer
8/27/2025
best ever
8/28/2025
Tina, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
GRAPEVINE, TX
Orlando P|2025 Chevrolet Tahoe
Confirmed Service Customer
8/30/2025
Not happy ar all, I was asking if I want my car be wash or cleaned and honestly I don't see that after receiving the car, also not buddy warned me about what can happen after rotate tires and I have to back to the dealer because "WARNING SERVICE TIRE SYSTEM "
9/1/2025
Thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.
FORT WORTH, TX
Wilbur M|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/30/2025
Very professional
9/1/2025
Wilbur, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
NORTH RICHLAND HILLS, TX
Denise H|2026 Chevrolet Traverse
Confirmed Sales Customer
8/30/2025
Friendly
MALIK MUHAMMAD
9/2/2025
Denise, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
WATAUGA, TX
Pamela W|2024 Chevrolet Equinox
Confirmed Service Customer
8/31/2025
Everyone was very helpful and friendly. I had an 9am appointment, did not have to wait to get in.They Even washed my car for me.Ihave been using Auto Nation for several years now and have nothing but good things to say about you. Thank you.
9/2/2025
We are pleased to hear you had such a positive experience with us, Pamela! If you ever need help, just give us a call. Happy motoring!
RICHLAND HILLS, TX
Micheal H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/31/2025
Service experience was very positive. They got me in on time and the work was completed within one hour. Still think that for oil changes an hour is a little long, but in the pastr I have experienced upwards of two hours to have an oil chang completed.
9/2/2025
Micheal, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH RICHLAND HILLS, TX
Michael J|2026 Chevrolet Equinox
Confirmed Sales Customer
9/1/2025
The sales man answer and make sure I knew how to operate the computer screen and was real friendly and knowledgeable
ELIJAH MCCURLEY
9/2/2025
Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Robert W|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/27/2025
Ive already answered this once on the text follow up, but apparently you guys are disorganized on that front too since you keep asking for the same info. 1. Service advisor was friendly and respectful, I have nothing negative to say other than he could not provide the info I needed. Not his fault, the tech did not provide the info. 2. I added front end alignment to work order based on SA's recommendation. When I picked up truck, was informed proper alignment could not be accomplished. After asking repeatedly for the reason as to why, could not get an explanation beyond "maybe something was bent or damaged". Not a very satisfying answer from the folks you are trusting to do the work. Did not get charged. 3. Had a vehicle wash on the ticket. Did not get washed as apparent when picking up. Was told "carwash did not like your trailer hitch". Ok, fine. Never mind its the same hitch that has been on there every time you have washed it since the day I bought it. I could have easily removed it had I been informed it was a problem. 4. Received an invoice via text that had prices listed almost twice as high as I have been charged previously. Thankfully it did not match the actual pricing when I picked the vehicle up. Not a huge thing, but just reinforces the level of disconnect across the entire experience. I'm not sure what is going on at this dealership right now. My many earlier experiences here have always been fantastic. It's the reason I come here and pay "dealership" prices for basic service work. I had actually planned to buy my next vehicle here. I'm really hoping this was just a really bad day and not the new norm.
8/28/2025
Robert, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (682) 214-2010 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
NORTH RICHLAND HILLS, TX
Joel D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/29/2025
Brandon is amazing. They even washed my truck!
9/1/2025
Joel, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
WATAUGA, TX
Oeisha C|2025 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
The experience was great as always!
9/2/2025
Oeisha, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
WAXAHACHIE, TX
Meslissa A|2025 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
Service advisor was very responsive and kept me up to date on the progress of my repair.
9/2/2025
Meslissa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Denton, TX
Joel C|2020 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
Good service
9/2/2025
Joel, we are very happy to have provided you with such a positive experience! We hope to see you soon!
NRH, TX
Jimmie P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/2/2025
My visits to the dealership always start with a warm greeting from Haley Shortnacy. She is the best service technician I have ever had. The work was performed in a timely manner and vehicle was ready when promised.
9/3/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet North Richland Hills! Please don't hesitate to reach out if there's anything additional we can do for you.
BEDFORD, TX
Jose N|2020 Chevrolet Traverse
Confirmed Service Customer
9/1/2025
Great service and friendly workers
9/2/2025
Jose, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Estrellita V|2025 Chevrolet Trax
Confirmed Sales Customer
9/2/2025
Great experience!
ELIJAH MCCURLEY
9/3/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DALLAS, TX
Alyssa F|2026 Chevrolet Equinox
Confirmed Sales Customer
9/3/2025
MD-salesman and Mike-financing were TOP NOTCH!!! Hands down the best experience I have ever had. They were both so kind, considerate, and knowledgeable. They really went above and beyond!
HOSSAIN
9/3/2025
Alyssa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
AZLE, TX
Donna D|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/3/2025
Very good fast and thorough
MALYKE WHITTED
9/3/2025
Donna, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
MANSFIELD, TX
Mequel R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/3/2025
Kind and friendly customer service
9/3/2025
Mequel, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
FORT WORTH, TX
Jack B|2021 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Easy and fast
9/8/2025
Jack, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
FORT WORTH, TX
Roxie N|2026 Chevrolet Equinox
Confirmed Sales Customer
9/8/2025
Everyone that was involved with the purchase was nice, and willing to go above and beyond to help make our purchase experience happen. Thank you!!!
JACOB VALADEZ
9/8/2025
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WATAUGA, TX
Joe R|2013 GMC Terrain
Confirmed Service Customer
9/8/2025
I was informed there was a recall on the vehicle and was able to have it completed while I waited.
FORT WORTH, TX
John A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/10/2025
All work done in a timely and professional maner
9/10/2025
John, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Watauga, TX
Joaquin V|2022 GMC Terrain
Confirmed Service Customer
9/10/2025
Great customer
9/10/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HALTOM, TX
Micheal W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/7/2025
It was great
9/8/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Ashley F|2018 Chevrolet Equinox
Confirmed Service Customer
9/7/2025
Positive
FORT WORTH, TX
Noe A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/8/2025
Excellent customer service!
9/9/2025
Noe, We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Hal Tom city, TX
Robert H|2025 Chevrolet Blazer EV
Confirmed Service Customer
9/8/2025
Had an amazing experience! Everyone was kind and understanding having a 4-year-old with us. I saw a deal online and got the same deal when it came down to making the deal. Couldn't be happier!
9/9/2025
Robert, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
JUSTIN, TX
Minor P|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/9/2025
Top notch sales associate very responsive and helped me get a great deal
JACOB VALADEZ
9/10/2025
We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BURLESON, TX
Cynthia G|2017 Chevrolet Corvette
Confirmed Service Customer
9/10/2025
The back left side end of my car was scraped and I got a call back from the manager and have not called back regarding when you will fix it . Everytime I go there it is an issue
9/10/2025
Cynthia, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
N R H, TX
Tony S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/10/2025
Stop sending me survey emails! I’ve already done a survey!!!
Watauga, TX
Day'Vene G|2026 Chevrolet Equinox
Confirmed Sales Customer
9/10/2025
The sales team was great. I came in and worked with Issac to secure 2 cars. I came in fully financed for a vehicle thru my preferred credit union and when the Finance team got involved it was hell. In fact so much I reached out to a Chevrolet dealer in Arlington who could “accept” financing from an out of state bank. It’s like the finance team was operating in the 1800s. What was even more annoying was the financing offered for the other vehicle weren’t all in state banks. In fact when i said if i can’t use my bank for one of these cars im leaving, the finance team tried to convince me to go with theirs and then refinance as if my credit score is some joke. It was ridiculous. Isaac is the only reason the deal was done because i wanted to let him know he wasn’t the reason we were leaving. He said wait and then all of a sudden things got taken care of.
ISAAC MOULTRIE
9/11/2025
We regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
FORT WORTH, TX
Cedric G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/10/2025
Ms Haley was very knowledgeable about my visit! Give her 10 stars from the Chevy silverado 1500 customer!!
9/11/2025
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
FORT WORTH, TX
David P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2025
Service representative was great and very helpful. Very polite.
9/14/2025
David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
NORTH RICHLAND HILLS, TX
Debra C|2025 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Bruno was very informative, explained the process, and a positive expectation.
9/14/2025
Debra, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
HALTOM CITY, TX
Paulina F|2025 Chevrolet Traverse
Confirmed Service Customer
9/13/2025
I enjoyed the prompt service and amenities of the waiting area.
9/15/2025
Paulina, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Fort Worth, TX
Katherine T|2015 Chevrolet Traverse
Confirmed Service Customer
9/15/2025
Sandra, my representative was great. She informed me day-to-day about what was going on when they expect my car. She was very hopeful Jason the mechanic. He was very helpful coming out explaining what he did and explaining what to expect afterwards. I greatly appreciate this. I bought the car originally from Hyundai autonation. I took the car back several times continuously having the same issue and was told nothing was wrong and followed my mind and had actually got a second opinion and you guys found out what was going on and got everything corrected and I greatly appreciate that.
9/16/2025
Katherine, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
FORT WORTH, TX
Gerald K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Set up for express oil change. Showed up at 7 left like 8:30. I set up online using chat and mentioned the $69.95 oil change and tire rotation service. I know I need 2 additional quarts but the total bill was $133
9/16/2025
Gerald, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (682) 214-2010 at your earliest convenience to discuss how we can turn your experience into a positive one.
fort worth, TX
Raul J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/16/2025
Gary was efficient and knowledgeable on service and parts side. Thank you Gary G.
9/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Azle, TX
Randolph A|2020 Chevrolet Colorado
Confirmed Service Customer
9/12/2025
Bruno was great! Went over everything in depth and got me in and out quick!
9/15/2025
Randolph, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Plano, TX
Ruben M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
Just explain everything needs my pick up
9/15/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FORT WORTH, TX
Jeff V|2021 Chevrolet Tahoe
Confirmed Service Customer
9/15/2025
The appointment process was easy, communication through the process was great.
9/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Fort Worth, TX
Belinda M|2026 Chevrolet Traverse
Confirmed Sales Customer
9/15/2025
Salesman was very polite. First was told no discount then after I told him 2 other dealerships had a discount. Then all of a sudden they found one. This made me more cautious about them. But I finally made a deal with them.
Corbin Forney
9/16/2025
Hello Belinda, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Johnathan C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/16/2025
It kinda took a while for a oil change
9/17/2025
Johnathan, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.
RICHLAND HILLS, TX
Miguel P|2025 Chevrolet Suburban
Confirmed Sales Customer
9/17/2025
Salesmen Malik was courteous , and informative and worked hard in giving us a good deal on our Suburban!
MALIK HUBBARD
9/17/2025
Miguel, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
WILLOW PARK, TX
Justin B|2024 Chevrolet Colorado
Confirmed Service Customer
9/17/2025
My service technician Michael was good. The service completed was terrible. Took my truck in Saturday for an oil change and alignment. Once complete driving home truck was pulling to the left. I was scheduled to return on Tuesday for a brake sensor issue so I brought it up then. Brake sensor issue - i was told my inner brake pad was at minimum specs on a 15,500 mile truck. I had to get it fixed so I told them proceed. When I arrived yesterday afternoon I asked my technician to go over it with me and I wanted to see the pads. He went over it and took me back to see the pads. The pads still had I would say 70-80% life on them. I told him that this was ridiculous. What i assume is a manager was there in a white shirt, he stated I did had enough life on those to last. I looked at him and said so I am paying $530 to just clear the alarm on my truck and he said pretty much. I asked about the alignment and my technician stated his install technician Saturday did not complete it correctly. I will be contacting Chevorlet management to try and get my money back for this. I honestly believe the told me the brakes were bad just so it was not a warranty issue on the brake sensor.
9/17/2025
Justin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
Fort Worth, TX
David F|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/17/2025
Michael at the desk was great and then when we had a little issue, the customer service manager took care of it like a pro. I wish I had his name ............ you should give him a raise :)
9/17/2025
David, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
Keller, TX
Scott M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/17/2025
The work was done in a timely manner.
9/17/2025
Scott, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Rachel O|2018 Chevrolet Tahoe
Confirmed Service Customer
9/17/2025
Quick, friendly, great communication
9/18/2025
Rachel, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Keller, TX
Darryl F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/17/2025
Very polite and professional
9/18/2025
Darryl, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HALTOM CITY, TX
Portia L|2026 Chevrolet Trailblazer
Confirmed Service Customer
9/18/2025
Very great and informative. Brendon was very knowledgeable.
9/19/2025
Portia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
FORT WORTH, TX
Sandra L|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/19/2025
All good
JESSE IBARRA
9/22/2025
We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Ignacio Z|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/19/2025
Great experience can’t say enough about the customer obsession that Sebastian Garcia our sales representative had. His ownership with delivering results that meet our needs went above and beyond.
JUAN GARCIA
9/22/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Demetria W|2014 Chevrolet Cruze
Confirmed Service Customer
9/20/2025
efficient, very good communication throughout the process
9/20/2025
Demetria, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
GODLEY, TX
Jasmine B|2023 Chevrolet Malibu
Confirmed Service Customer
9/20/2025
It was good wish they had more drink options
9/20/2025
Jasmine, thank you so much for your positive comments about AutoNation Chevrolet North Richland Hills - Service! We are always more than happy to assist you if anything else comes up. Take care!
Fort Worth, TX
Brenda G|2025 Chevrolet Trax
Confirmed Sales Customer
9/18/2025
I had a great experience with Gage (sales associate). He made the process excellent. However, my experience with the person in Finance was very unpleasant. He was very aggressive towards me and my friend who was purchasing a SUV as well. We almost walk out of the door because of him. He made very rude comments to us and my brother who was helping us with the deal, also his attitude was very aggressive.
GAGE LUND
9/19/2025
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Roy M|2022 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
It was great.
9/21/2025
Thank you for your positive review. We're happy to have been of service to you.
Hurst, TX
Angel T|2024 Chevrolet Corvette
Confirmed Service Customer
9/18/2025
Very professional. Answered all questions accordingly.
NORTH RICHLAND HILLS, TX
Rico B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/18/2025
Nice smootn experience getting oil changed. However, I booked my appointment online for 5:45pm, but received a call stating that time slot was too late and should not have been allowed. Not sure why that timeslot was available and allowed online..
FORT WORTH, TX
Charles D|2023 GMC Sierra 1500
Confirmed Service Customer
9/18/2025
Painless! Dropped it off and within minutes I was out the door with a loaner. Work was complete the same day but they let me comeback the next day to pick up my truck, Big shout out to Haley and Bruce!
Arlington, TX
Adrian H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/21/2025
Everything went wonderful very time efficient very novel and helpful with what I needed
9/22/2025
Adrian, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
HASLET, TX
Cristian L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/22/2025
Customer service was clear and efficient.
9/23/2025
Cristian, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Fort worth, TX
Armando F|2026 Chevrolet Traverse
Confirmed Sales Customer
9/22/2025
Malik was super friendly and helpful. Robert in finances was awesome as well.
MALIK HUBBARD
9/23/2025
Armando, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Ray D|2015 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
Excellent service & excellent service advisor. Brendan
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
IRVING, TX
David P|2021 Chevrolet Equinox
Confirmed Service Customer
9/20/2025
Oil change new windshield wipers were included under warranty.
9/22/2025
David, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
ARLINGTON, TX
Alma G|2018 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
The service employees did a great job.
9/25/2025
Alma, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT WORTH, TX
Kenneth N|2026 Chevrolet Equinox
Confirmed Sales Customer
9/26/2025
I had a great experience, everyone was helpful, it was a great experience
SAMUEL SESSION
9/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
EULESS, TX
Marcha D|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/26/2025
Great job
9/28/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FORT WORTH, TX
Jason O|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
Very clean facility, friendly and knowledgeable staff.
9/29/2025
Jason, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet North Richland Hills! Please don't hesitate to reach out if there's anything additional we can do for you.
AZLE, TX
Andres G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/26/2025
I recieved everything I was looking for
JUAN GARCIA
9/29/2025
Andres, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Charles A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
Good timely updates on progress
9/29/2025
Charles, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Saginaw, TX
Tracey K|2020 Chevrolet Corvette
Confirmed Service Customer
9/28/2025
No complaints
9/30/2025
Tracey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Jr H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2025
Brendan and his team were great in getting my truck in and repaired in the time promised.
9/30/2025
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Kecia D|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/24/2025
Ana was amazing! Service was fast and well done!
9/25/2025
Kecia, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet North Richland Hills - Service! We sincerely value your business and look forward to your next visit!
GRAND PRAIRIE, TX
Rusty S|2024 Chevrolet Colorado
Confirmed Service Customer
9/24/2025
Service was completed early
9/25/2025
Rusty, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Rafael L|2025 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
It was fast and professional
9/29/2025
Rafael, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing AutoNation Chevrolet North Richland Hills - Service and we hope to see you again.
KELLER, TX
Maria P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/26/2025
Bruno was amazing!
9/29/2025
Maria, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
NORTH RICHLAND HILLS, TX
Maviel D|2020 Chevrolet Malibu
Confirmed Service Customer
9/28/2025
Very good experience. Thank you so much.
9/29/2025
We are pleased to hear you had such a positive experience with us, Maviel! Drive safe, and we'll see you on the road.
Bedford, TX
John T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/28/2025
Everyone was helpful
9/30/2025
John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BEDFORD, TX
Reyna A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2025
Went in for service appointment and everything went smoothly
9/30/2025
Reyna, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
FORT WORTH, TX
Joyce W|2026 Chevrolet Traverse
Confirmed Sales Customer
9/29/2025
Mindi was great, so good in fact we bought two vehicles from her.
MJ GOMEZ
10/1/2025
It means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
FORT WORTH, TX
Patricia S|2018 Chevrolet Impala
Confirmed Service Customer
10/5/2025
I had gone into a department store to make a purchase. When I came back to my car to start it, it wouldn't start. I didn't think it was the battery since I had it replaced a few months before. I had my car towed to the dealership and left it there since it was after closing. Haley, my advisor, called me the next morning to check with me what was wrong with my car. After explaining the situation, she said they would check it out and let me know what they find. Haley kept me informed of the findings. It was the starter. Also noted in the findings was a transmission wire that was loose. After the repairs were completed, Haley let me know and confirmed what was covered under warranty. Haley was very helpful throughout the process. She is a pleasure to work with.
10/7/2025
Patricia, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
IRVING, TX
Christina J|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/29/2025
Great service.
MALIK MUHAMMAD
10/1/2025
Christina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FLOWER MOUND, TX
Miguel A|2023 Chevrolet Tahoe
Confirmed Service Customer
10/2/2025
It was the best, sandra was able to take care of me and help me
10/6/2025
Miguel, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills - Service. Feel free to reach out to us if you need anything. Have a wonderful day.
HALTOM CITY, TX
Deborah T|2025 Chevrolet Trax
Confirmed Service Customer
10/3/2025
When I first pulled in I met the service advisor Gary. He was quick, efficient and personable. I only waited in the lounge area a short time for my first complimentary service on my new Chevy Trax. When the service was complete they came & got me and explained all services performed and the result. I definitely recommend AutoNation Chevrolet for their quality service.
10/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
ARLINGTON, TX
Oliver L|2020 Chevrolet Colorado
Confirmed Service Customer
10/6/2025
Great service
10/7/2025
Oliver, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fw, TX
John H|2026 Chevrolet Colorado
Confirmed Sales Customer
10/8/2025
I am an out of state buyer in town for a short stay. I was able to call ahead and Sam set aside the truck I wanted. When I arrived he was ready and Robert took care of financing Very easy transaction
SAMUEL SESSION
10/9/2025
John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
SHERIDAN, IN
Jaryn C|2025 Chevrolet Colorado
Confirmed Service Customer
10/8/2025
Service was excellent
10/10/2025
Jaryn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
fort worth, TX
Arnold D|2024 Chevrolet Colorado
Confirmed Service Customer
10/8/2025
Oil change and tire rotation took nearly 3 hours. Too long to wait
10/10/2025
Thank you; we appreciate your feedback! Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
Collyville, TX
Christian F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Happy
10/11/2025
Christian, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Hal Tom, TX
Cesar A|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/6/2025
It take time but is part of a process on every place you go is the same rules
10/8/2025
Cesar, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
HURST, TX
Kimberly A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Malik hubbard an Bruno were so very helpful! Malik hubbard has been super awesome to us since we very first met him. It was kind of emergency situation we had to drive 3 hours because our local dealership told us they cleared the codes to just drive the truck. When I arrived at autonation Bruno was quick to assess the vehicle notice all the brake fluid running out an container was completely empty...between Bruno, Malik hubbard, an the service manager(crew) we were more than satisfied! This is the only dealership we have ever felt that goes above an beyond for their customers! Thank ya so much!!!!
10/9/2025
Kimberly, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet North Richland Hills! We sincerely value your business and look forward to your next visit!
HASKELL, TX
Craig M|2022 Chevrolet Malibu
Confirmed Service Customer
10/8/2025
great job
10/10/2025
We are pleased to hear you had such a positive experience with us, Craig! If you ever need help, just give us a call. Happy motoring!
Watauga, TX
Marty D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Work was done properly and promptly
10/10/2025
Marty, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
HURST, TX
Sione P|2022 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
All was well until we were told that we were being charged for our oil change & tire rotation. We were told we had 3 per year I think & I think it was the same for the tires. Rep looked it up & changed it & said that was our last. Not sure what is going on. Service was great otherwise
10/11/2025
Sione, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (682) 214-2010 so we can assist you further.
BEDFORD, TX
Robert H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/9/2025
Had no idea how long a software update takes. So it was nice to have a clean lounge to stay in.
10/12/2025
Robert, we are very happy we could provide you with a positive experience. We are always more than happy to assist you if anything else comes up. Take care!
Bedford, TX
Michael L|2025 Chevrolet Corvette
Confirmed Service Customer
10/10/2025
Very friendly and efficient service. Nice facilities to wait in while the car was serviced.
10/12/2025
Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
DALLAS, TX
Bobby B|2021 GMC 1500 Sierra
Confirmed Service Customer
10/10/2025
Every one was very nice and helpful. The only compliment I have is, it took 3.5 hrs to get and oil change with a schedule appointment.
10/13/2025
Bobby, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (682) 214-2010 when you have a chance. Thank you, and we look forward to hearing from you.
Fort Worth, TX
Cynthia F|2023 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
I was a little disappointed as I thought I was getting a new radio but they ended up saying it needed another reprogram but I never got an answer on why that wasn’t caught in August when they stated they could fix the issue and ordered a new radio
10/11/2025
Cynthia, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
BEDFORD, TX
Jason B|2025 Chevrolet Trax
Confirmed Sales Customer
10/8/2025
JESSIE IBARRA AND MY FINANCE COSULTANT WE'RE AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JESSE IBARRA
10/11/2025
Jason, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Jacob O|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/8/2025
Advisor did a good job
10/11/2025
Jacob, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Aaron K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/9/2025
Very helpful and I’m always happy when they wash my truck
10/12/2025
We are pleased to hear you had such a positive experience with us, Aaron! Don't hesitate to call us if you ever need anything. Be safe on the road!
HALTOM CITY, TX
Allan F|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
Excellent
10/12/2025
We appreciate you taking the time to leave us a response, Allan! Don't hesitate to call us if you ever need anything. Be safe on the road!
HALTOM CITY, TX
Kenneth P|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/13/2025
Aime was great and very courteous.
10/14/2025
Kenneth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Peter B|2018 Chevrolet Colorado
Confirmed Service Customer
10/13/2025
Excellent service experience and an outstanding service Team.
10/13/2025
Peter, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Elizabeth S|2024 Chevrolet Tahoe
Confirmed Service Customer
10/14/2025
Michael Spivey is amazing and super helpful. He had the work completed on my car and delivered quickly so I could pickup my kid from school. Michael is super professional.
10/15/2025
Elizabeth, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills - Service. Thank you again for choosing AutoNation Chevrolet North Richland Hills - Service and we hope to see you again.
SOUTHLAKE, TX
Raphael R|2026 Chevrolet Colorado
Confirmed Sales Customer
10/13/2025
Excellent service from sales rep to finance. Your team did spectacular. Easy experience.
BRADEN JONES
10/14/2025
Raphael, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
ROYSE CITY, TX
David W|2025 Chevrolet Tahoe
Confirmed Service Customer
10/13/2025
Great
10/14/2025
David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HURST, TX
Thomas U|2026 Chevrolet Colorado
Confirmed Service Customer
10/15/2025
Tamara was very personable and made our experience buying experience seamless.
10/16/2025
Thomas, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
N RICHLAND HILLS, TX
Jeffery B|2026 Chevrolet Equinox
Confirmed Sales Customer
10/15/2025
Everything was done very professionally. Malik went above and beyond for us. He didnt stop till we got the best deal and explained everything to where we would understand it. Very very pleased with everything. Will definitely be doing more business with yall.
MALIK HUBBARD
10/16/2025
Jeffery, we set high expectations for ourselves, so it's gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
FORT WORTH, TX
Chuck H|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
Went in for oil change. 8:30 appt. Left at 10:40. So tired of the up selling
10/17/2025
Chuck, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (682) 214-2010 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
NORTH RICHLAND HILLS, TX
Sarah J|2026 Chevrolet Equinox
Confirmed Sales Customer
10/15/2025
They were super helpful and I told them I needed to leave at a certain time and they made it happen.
SAMUEL SESSION
10/17/2025
Sarah, we set high expectations for ourselves, so it's gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
SAGINAW, TX
Sterling S|2019 Chevrolet Malibu
Confirmed Service Customer
10/15/2025
My visit was due to the engine light being illuminated. Very pleased with the work performed and technician resolving the issue. Definitely recommend Auto Nation Chevrolet NRH for auto repairs.
10/17/2025
Thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet North Richland Hills and we hope to be of service again in the future.
FORT WORTH, TX
Alonzo R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/16/2025
Sandra was professional, friendly, and courteous which is always welcoming. Pricing is reasonable also.
10/19/2025
Alonzo, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fort Worth, TX
Rene G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/15/2025
Excelente servicio gracias
10/16/2025
Nos complace saber que tuvo una experiencia tan positiva con nosotros. Siempre estamos aquí para brindarle un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!
Haslet, TX
Pedro A|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/15/2025
Jimmie was very professional and courteous. Dealership personnel was very helpful and with a smile.
JIMMIE MERRIWHEATHER
10/16/2025
We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. Please don't hesitate to reach out if there's anything additional we can do for you.
LAREDO, TX
Amber M|2025 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
Same day walk in. Great service.
10/16/2025
Amber, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
North Richland Hills, TX
Kevin P|2025 Chevrolet Blazer EV
Confirmed Sales Customer
10/15/2025
Very positive experience.
JACOB VALADEZ
10/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ARGYLE, TX
Terry F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/16/2025
It was good
10/19/2025
Terry, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Jimmie G|2024 Chevrolet Trax
Confirmed Service Customer
10/16/2025
Great as always
10/19/2025
Jimmie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
NRH, TX
Annie S|2026 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
Very friendly and helpful
10/19/2025
Annie, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Fort Worth, TX
Federico L|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/17/2025
Great communication
10/19/2025
Federico, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Fort Worth, TX
Christopher L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/17/2025
N/a
10/19/2025
Christopher, thank you for the high star rating. Don't hesitate to call us if you ever need anything. Be safe on the road!
EULESS, TX
Jorge H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/17/2025
Everything went great
10/19/2025
Jorge, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hurst, TX
Jadarius Amigus W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
Michael was amazing
10/19/2025
Jadarius, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
DENTON, TX
Philip N|2024 GMC Yukon
Confirmed Service Customer
10/16/2025
Great service
10/19/2025
Philip, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
HALTOM CITY, TX
Medethria L|2024 Chevrolet Equinox
Confirmed Service Customer
10/17/2025
Bought my truck in for an Oil change and received a car wash as well. That's a win win 👍👍
10/20/2025
Medethria, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hurst, TX
Veronica V|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/19/2025
First time first time with bad service I drop my truck Friday and pick it up Tuesday just for an oil change
10/20/2025
Veronica, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (817) 500-5438 at your earliest convenience to discuss how we can turn this experience into a positive one.
HALTOM CITY, TX
Hunter C|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/20/2025
Had a great experience and our truck was in and out in no time.
10/21/2025
Hunter, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Marcha D|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/20/2025
great
10/21/2025
We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Kenneth M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/20/2025
All around a great buying experience. The salesperson (Tamara Hitt) was excellent. The entire staff was friendly and put forth an extra effort to make customers welcome and the buying experience a smooth one. This dealership definitely desires a 5-Star rating
TAMARA HITT
10/21/2025
Kenneth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
NORTH RICHLAND HILLS, TX
Ronald T|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
10/22/2025
Completely efficient and courteous check-in and checkout experience. Totally professional and friendly.
10/23/2025
Ronald, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Keller, TX
Panagiotis X|2026 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Your service advisor was great
10/23/2025
Thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
FORT WORTH, TX
Daisy S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/22/2025
Very friendly agents and very helpful
10/23/2025
Daisy, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
FORT WORTH, TX
Daaiyah R|2021 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
The wait was over 2 hours with an appointment that I had scheduled. When I got my vehicle back I noticed that it has been driving sluggish and now having troubles starting with hesitation.
10/24/2025
Daaiyah, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (817) 500-5438 so we may assist you in moving forward towards a resolution.
Burleson, TX
Jose L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
While Kendrick was very professional I was disappointed about how coupon offers about oil change are just words. I had an AutoNation coupon for synthetic oil $39.95 and i still end up paying $82.41 I just had a blowout tire on the way to the dealership and i didn't have time to dispute it. Can you break it down to make sense? I do understand the coupon was only for 6 qts and I need it to pay 2 qts . I know for sure tha I got overcharged and the coupon wasn't completely honored Also the coupon didn't stated that oil filter is not included. I end up paying double than the offer, perhaps more than double 😔
10/26/2025
Jose, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (682) 214-2010 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
FORT WORTH, TX
Miguel V|2018 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
Came in for oil change and tire rotation. Received photos of recommendations but no option to choose or deny services. It took roughly 90 minutes to complete 2 services. When checking out, my advisor attempted to resolve the matter of services recommended but was unable. He stated it was a new thing with GM and was probably not working properly. My key lock was originally in a bag in spare compartment when arrived. When I left it was in cup holder and without the bag. Vehicle was clean when I got it.
10/25/2025
Miguel, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Randy A|2026 Chevrolet Equinox
Confirmed Sales Customer
10/24/2025
Good experience
TAMARA HITT
10/26/2025
Randy, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
ARLINGTON, TX
Michael M|2025 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
Great
10/27/2025
Michael, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We can't wait to see you again. Have a great day.
FORT WORTH, TX
Jonathan O|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
Amy gave great customer focus and gave great customer service.
10/28/2025
Jonathan, thank you for your kind review; we are happy to pass along your comments to Amy here at AutoNation Chevrolet North Richland Hills!
FT WORTH, TX
Joel M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/17/2025
As always my service experience was excellent!! Quick to get my truck in, quick to diagnosis the problem and quick with the repairs and quick to get me back on the road!! Brendan was my service advisor, he is very knowledgeable about the GM process and repairs and he is solid with his responses to me and 100 percent on each of my what’s next question. There is none better than Auto Nation the Brenda combination!!
10/20/2025
Joel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Meh, TX
Michael T|2019 Chevrolet Corvette
Confirmed Service Customer
10/20/2025
Great experience, all service and repairs were completed much faster than expected, all my inquiries were answered in great detail.
10/21/2025
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing AutoNation Chevrolet North Richland Hills - Service and we hope to see you again.
Irving, TX
Haley S|2014 Chevrolet Impala
Confirmed Service Customer
10/20/2025
Great service
10/21/2025
Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
FORT WORTH, TX
Annette W|2019 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
I have no problem with AutoNation Chevrolet, except that every time I go for an oil change (it’s not like I’m driving for a living), they ALWAYS find at minimum $1500.00 worth of work that needs to be done. Either someone is tampering with my car before every oil change or maybe I need to consider buying a different brand. Other than that, my service technician Michael Spivey was great.
10/22/2025
Annette, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.
Fort Worth, TX
Lavonna W|2020 Chevrolet Malibu
Confirmed Service Customer
10/25/2025
I had a great experience. My advisor Brendan was friendly, professional, and knowledgeable. He recommended maintenance services that my car needed and kept me updated every step of the way. A++ Service!!
10/27/2025
Lavonna, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
NORTH RICHLAND HILLS, TX
Carlos Q|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/25/2025
Ike is a good salesman and helped me in everything I needed help with.
ISAAC MOULTRIE
10/27/2025
Carlos, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Colt P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
Yalls service department from start to finish is top notch. I always appreciate the work that yall put in. My advisor Andrew was great walking me through everything that was recommended to keep my truck running properly
10/27/2025
Colt, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
FORT WORTH, TX
Jo H|2017 Chevrolet Cruze
Confirmed Service Customer
10/27/2025
good and friendly service.
10/27/2025
Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
HURST, TX
Teresa S|2024 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
It was like a perfect day/service. Didn’t have an appointment till about 1 1/2 hours before I called my light was in and I had received a message that needed my oil changed. I called, told them about light and oil, got me right in. Went in and received a very informational greeting/checkin from the service advisor, Michael. My first time with him. He checked me in, then continued to show me under the hood about my liquids, etc. getting settled In in the waiting room and I get a text updating me, then shortly after I get one tell me it was complete. I was super excited and got my car all done!
10/28/2025
Thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
WATAUGA, TX
Baris U|2023 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
Everything was great. Thank you
10/28/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
SOUTHLAKE, TX
Christopher S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/27/2025
Friendly customer service
10/29/2025
Christopher, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATAUGA, TX
Sterling S|2021 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
Good experience and maintenance was satisfactory
10/29/2025
Sterling, we are pleased to hear you had such a positive experience with us, Sterling Charles Smith Iv! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Joanna J|2024 Chevrolet Trax
Confirmed Service Customer
10/28/2025
I always have a good experience when I go. I get all my questions answered.
10/29/2025
Joanna, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet North Richland Hills. If there is anything more we can do for you, please don't hesitate to reach out. Take care!
Hurst, TX
Saul L|2025 Chevrolet Malibu
Confirmed Service Customer
10/28/2025
Just the waiting time , but that was to be expected, because I walked in when they were very busy, the waiting period was worth it , you washed my car , I thank you for fixing my car and washing it
10/29/2025
Saul, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
N RICHLND HLS, TX
Cesar L|2016 Chevrolet Camaro
Confirmed Service Customer
10/29/2025
Overall great
11/1/2025
We appreciate you taking the time to leave us a response, Cesar! Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Aiden K|2025 Chevrolet Trax
Confirmed Service Customer
10/27/2025
It was really good
10/28/2025
Aiden, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Haslet, TX
Preston S|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
Nice
10/27/2025
Preston, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Patrick H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
10/28/2025
Two stars because your mechanics do such good work (five stars for the mechanics). Only two stars because the service representative left me sitting in the waiting room for 2+ hours after work was completed. While other service reps came to the waiting room to advise when the work was complete and the car was ready to go, mine sent a text message.
10/29/2025
Patrick, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
HURST, TX
Romell H|2018 Chevrolet Equinox
Confirmed Service Customer
10/28/2025
Took care of my needs fast and very friendly.
10/29/2025
We are pleased to hear you had such a positive experience with us, Romell! Feel free to stop by if you ever need any more help.
NORTH RICHLAND HILLS, TX
Curry A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/29/2025
Ali and Clint were amazing
MALIK HUBBARD
10/31/2025
Curry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
HASLET, TX
Henry E|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Fast friendly service
10/31/2025
Henry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Fort Worth, TX
Linda B|2023 Chevrolet Malibu
Confirmed Service Customer
10/29/2025
Brendon did a awesome job!!
11/1/2025
Hello Linda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
North Richland Hills, TX
April O|2026 Chevrolet Equinox
Confirmed Sales Customer
10/31/2025
Malika was great! We were in and out in less than three hours. He was very easy going which made the whole visit a breeze!!
MALIK HUBBARD
11/3/2025
We are pleased to hear you had such a positive experience with us, April! Don't hesitate to call us if you ever need anything. Be safe on the road!
HASLET, TX
Jennifer C|2021 Chevrolet Trailblazer
Confirmed Service Customer
11/1/2025
They were great
11/3/2025
Jennifer, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
NORTH RICHLAND HILLS, TX
Vicky P|2025 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Its was great this time around, perfect fast efficient. I was updated on every move. My assigned tect was very polite
11/1/2025
Vicky, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
River oaks, TX
William M|2022 GMC 2500HD Sierra
Confirmed Service Customer
10/29/2025
It was great, I enjoyed working with Keldric! He was very thorough, and detailed in his discussions with me on my service. -Wm
11/1/2025
We are pleased to hear you had such a positive experience with us, William! Don't hesitate to call us if you ever need anything. Be safe on the road!
HURST, TX
Salvador T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/30/2025
Awesome job
11/2/2025
Salvador, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
FORT WORTH, TX
Jenina W|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/30/2025
I had a great experience at the dealership working with Malik from start to finish. The entire sales team provided excellent customer service throughout the process.
MALIK MUHAMMAD
11/2/2025
Jenina, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Miguel O|2024 Chevrolet Silverado EV
Confirmed Service Customer
10/31/2025
Geeat
11/3/2025
Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
FORT WORTH, TX
Garen W|2024 Chevrolet Colorado
Confirmed Service Customer
10/31/2025
My advisor Gary is the best. I recommend this dealership 5 stars
11/3/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
SAGINAW, TX
Ray A|2019 Chevrolet Equinox
Confirmed Service Customer
11/2/2025
everything was done properly & quickly. The service respresentative was pleasant and profressional in his demanor.
11/4/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing AutoNation Chevrolet North Richland Hills - Service and we hope to see you again.
FORT WORTH, TX
George I|2026 Chevrolet Suburban
Confirmed Sales Customer
11/3/2025
MD was super professional explaining everything and Tony has finished everything faster than I expected I want to say thanks for having professional communication
HOSSAIN
11/4/2025
George, thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
HASLET, TX
Frank T|2026 Chevrolet Equinox
Confirmed Sales Customer
11/3/2025
Every thing went great, Thanks to the team and Tamara At AutoNation Chevrolet!
TAMARA HITT
11/5/2025
Frank, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
BURLESON, TX
Daniel Z|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
This was a return visit because the work requested wasn’t completed as promised the first time. They did a good job of cleaning and returning the vehicle in a timely manner but would have been nice to have it done as requested on the first day the service was requested.
Fort Worth, TX
Reginald A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/4/2025
Michael and team were great! Service was completed as promised.
11/5/2025
Reginald, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
FORT WORTH, TX
Lemarcus C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Reliable and on time
11/6/2025
Lemarcus, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Grand Prairie, TX
Nicole B|2025 Chevrolet Suburban 1500
Confirmed Service Customer
11/6/2025
It was good
11/7/2025
Nicole, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Burleson, TX
Luis H|2026 Chevrolet Equinox
Confirmed Sales Customer
11/6/2025
Great service
JACOB LABASTIDA
11/7/2025
Luis, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
GLENN HEIGHTS, TX
Damon B|2026 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
The whole process was easy and efficient! Service rep was very professional!
11/7/2025
John, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet North Richland Hills - Service and we hope to see you again soon!
ARGYLE, TX
Lora B|2023 Chevrolet Tahoe
Confirmed Service Customer
11/10/2025
Great experience and outstanding service!
11/11/2025
Lora, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mandsfield, TX
Migdalia G|2025 Chevrolet Trax
Confirmed Service Customer
11/10/2025
Alignment was not good
11/11/2025
Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.
HASLET, TX
Hugo R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
Sandra provided excellent customer service. My only complaint is that my antenna was broken when y’all washed my truck. I forwarded Sandra a picture of it and was told a manager would reach out to me. No one has done so yet.
11/13/2025
Hugo, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
FORT WORTH, TX
Andrea B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Quick service, didn’t oversell things we didn’t need. Very helpful advisor Michael
11/4/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need help, just give us a call. Happy motoring!
KELLER, TX
Priscilla O|2025 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
Fast service
11/6/2025
Priscilla, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
HURST, TX
Brittany S|2023 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
Haley is the best!
11/6/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Robert C|2026 Chevrolet Trax
Confirmed Sales Customer
11/6/2025
Quick and easy
JACOB VALADEZ
11/7/2025
We are pleased to hear you had such a positive experience with us, Robert! Don't hesitate to call us if you ever need anything. Be safe on the road!
WATAUGA, TX
Camille H|2025 Chevrolet Trax
Confirmed Service Customer
11/7/2025
My new 2025 Trax had service engine light come on. Brought it in for service and it was a faulty filler pipe. They had the part and my service tech Bruno ensured it was fixed same day. Always been satisfied with the service. Bruno was polite and professional and he did a great job.
11/10/2025
Camille, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Saginaw, TX
Katelyn Z|2024 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
Employees were very helpful and the service was timely. Overall a great experience.
11/11/2025
We are pleased to hear you had such a positive experience with us, Katelyn! If you ever need help, just give us a call. Happy motoring!
NORTH RICHLAND HILLS, TX
Donald S|2024 Chevrolet Equinox EV
Confirmed Service Customer
11/12/2025
Gary my service advisor was awesome! He kept me well informed throughout the whole process and was extremely knowledgeable! I couldn’t ask for anything more!
11/13/2025
We are pleased to hear you had such a positive experience with us, Donald! Don't hesitate to call us if you ever need anything. Be safe on the road!
HASLET, TX
Anthony W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/19/2025
He was will to go the extra mile to help me get to where I needed to be
MALIK HUBBARD
11/21/2025
Anthony, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
LONGVIEW, TX
Kevin P|2026 Chevrolet Colorado
Confirmed Sales Customer
11/19/2025
Our experience was superior, Jacob was informed and helpful, knew his product, knew his business and really worked to cater to his customers
JACOB VALADEZ
11/22/2025
We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. Please don't hesitate to reach out if there's anything additional we can do for you.
FORT WORTH, TX
Justin W|2020 Chevrolet Impala
Confirmed Service Customer
11/12/2025
Everything was great.
11/13/2025
Justin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
North richland hills, TX
Melinda D|2025 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Informative
11/13/2025
Melinda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Burnadette C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
Keldric was very courteous and my oil change was only an hour
11/13/2025
We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Fort worth, TX
Ronda D|2025 Chevrolet Trax
Confirmed Service Customer
11/12/2025
Everything went smoothly. I dropped my car off and they finished it early.
11/13/2025
Ronda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Don C|2024 GMC Canyon
Confirmed Service Customer
11/12/2025
Haley was excellent. Only issue was that it took 3 days sitting on the dealership lot prior to any diagnostic starting. I was told this ahead of time so I wasn’t surprised but that seems excessive.
11/13/2025
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Nrh, TX
Cynthia H|2026 Chevrolet Colorado
Confirmed Sales Customer
11/13/2025
Great experience, very friendly and helpful. Very very pleased with overall experience. Best car buying experience I have had in my whole 70 years
MALIK HUBBARD
11/14/2025
Cynthia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
HASLET, TX
Martin R|2022 Chevrolet Spark
Confirmed Service Customer
11/16/2025
Went in with a battery issue the problem was found and fixed asap
11/17/2025
Martin, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Patrick M|2024 GMC Yukon XL 1500
Confirmed Service Customer
11/17/2025
Great job all across
11/17/2025
Patrick, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
George C|2023 Chevrolet Equinox
Confirmed Service Customer
11/21/2025
It was good
11/24/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
HURST, TX
Maria C|2022 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
This is my second visit to Auto Nation for a new car and I can say that EVERYONE was outstanding and I was so impressed! I am sure I will be back a third time, to get myself a new car yet again! I have inspired two friends at work to come to you and see what Auto Nation can do for them, as they can see and hear how excited I am about my experience! I have also discussed my experience with my oldest, my son, and he feels he is really close to coming to Auto Nation. He is a really strong worker; and works really long hours …. I expect you shall see him soon!
11/23/2025
Hi Maria, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet North Richland Hills. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!
KELLER, TX
Alonzo H|2026 Chevrolet Trax
Confirmed Sales Customer
11/20/2025
Paul was an excellent sales rep from the start! Went over all the features, let us have a no pressure test drive, and helped us decide between the Activ and 2RS trim.
ALEX VILLAFUETE
11/23/2025
We are pleased to hear you had such a positive experience with us, Alonzo! Don't hesitate to call us if you ever need anything. Be safe on the road!
EULESS, TX
John C|2026 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Excellent experience with a super friendly and helpful staff!
11/22/2025
John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
NORTHLAKE, TX
Michelle L|2025 Chevrolet Trax
Confirmed Service Customer
11/23/2025
Was very fast and I did not wait long. Gary was very professional and even if had a computer problem trying to redeem my points ,he did not make me wait to resolve and I appreciate that very much.
11/25/2025
Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet North Richland Hills! We sincerely value your business and look forward to your next visit!
HURST, TX
Ronald A|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/23/2025
Friendly service.
11/25/2025
Ronald, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FORT WORTH, TX
Daniel M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
Bruno did an amazing job..he was patient answered all my questions and was very polite. give that kid a bonus...
11/25/2025
Daniel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
HALTOM CITY, TX
Andre H|2016 Chevrolet Impala
Confirmed Service Customer
11/25/2025
You had the car for a longer time than expected, but it was still a good job.
11/26/2025
Andre, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
HURST, TX
Guillermo S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/22/2025
I have no extra comments, you just did a great job as always,
11/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BEDFORD, TX
Fausto C|2023 Chevrolet Tahoe
Confirmed Service Customer
11/24/2025
Gracias
11/25/2025
Fausto, ¡agradecemos mucho tu reseña positiva! Si tienes alguna pregunta, no dudes en contactarnos.
Saginaw, TX
Jorge G|2024 Chevrolet Tahoe
Confirmed Service Customer
11/24/2025
Great service
11/24/2025
Jorge, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
HASLET, TX
Montgomery T|2026 Chevrolet Equinox
Confirmed Sales Customer
11/24/2025
Everyone was extremely helpeand kind, even with our toddler running around.
ALEX VILLAFUETE
11/25/2025
Thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
FORT WORTH, TX
Melissa M|2020 Chevrolet Traverse
Confirmed Service Customer
11/24/2025
Work was done in a reasonable amount of time
11/24/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH RICHLAND HILLS, TX
Scott C|2016 Chevrolet Corvette
Confirmed Service Customer
11/24/2025
I made an appointment for a program oil change on my Corvette . An advisor met me at my car in the bay, found my reservation, immediately took my car for the maintenance. I waited in the waiting area with a fresh cup of coffee and connected to WiFi. In less than an hour, the advisor called my name and the car was completed and I was on my way. Super easy, super fast, excellent service.
11/25/2025
Scott, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to your next visit!
BURLESON, TX
Jeremy S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
MD was great! He made sure to answer my questions, took great care to address my concerns, and even helped me understand the different incentive options available to me. He also took time to help me move my subscriptions from my last Chevy to my new one.
HOSSAIN
11/26/2025
Jeremy, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
ALVARADO, TX
Stephen R|2023 Chevrolet Colorado
Confirmed Service Customer
11/26/2025
The service team was able to complete the work that needed to be done under warranty within a week and everyone was nice. The only thing I would improve is communication and updates. I was not given any time frame on when my vehicle was expected to be done and the website to check the status was never updated- stressful when you are having to borrow a car from someone. Text responses from the service advisor took very long and I had to call the service department twice to get the advisor to text me back. When I went to pick up my truck it took them a long time to bring it around because they said it was getting washed. When they rolled up it was just as dirty as when I dropped it off.
11/26/2025
Stephen, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
ARGYLE, TX
Deepak B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/25/2025
Great
MALYKE WHITTED
11/25/2025
Deepak, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Justin M|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/27/2025
Na
11/28/2025
Justin, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
FORT WORTH, TX
Glenda L|2018 Chevrolet Cruze
Confirmed Service Customer
11/28/2025
I made an appointment at a perfect time for me as I had a busy day planned. When I arrived everything went smoothly. Haley checked me in quickly and listened to my service request but did not try to add anything else as I was starting a busy day for myself. Once my car was ready I noticed how great it looked after a car wash! That always makes the car run better somehow. Thank you Haley😄
11/29/2025
Glenda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
NRH, TX
Migdalia G|2025 Chevrolet Trax
Confirmed Service Customer
11/28/2025
All was good, but the wheel alignment dont seem to have improve much
11/29/2025
We appreciate you taking the time to leave us a response, Migdalia! Drive safe, and we'll see you on the road.
HASLET, TX
Susan R|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/1/2025
Great service
12/2/2025
Susan, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
ROANOKE, TX
William M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/2/2025
Service was efficient and done when promised
12/2/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
HALTOM, TX
Marcelo V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
everything was super prof
12/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!
HURST, TX
Edelyn P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/4/2025
Great and super fast
12/5/2025
Edelyn, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Fort Worth, TX
Courtney M|2026 Chevrolet Trax
Confirmed Sales Customer
12/8/2025
Awesome experience, everyone was very friendly and professional! Glad I bought my new car from them!
TAMARA HITT
12/8/2025
Courtney, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
HASLET, TX
Muhammad K|2024 Chevrolet Malibu
Confirmed Service Customer
12/8/2025
.
12/8/2025
Muhammad, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Fort Worth, TX
Kathy M|2018 Chevrolet Colorado
Confirmed Service Customer
12/8/2025
Treated like a Queen start to finish! Bruno was polite, professional and pleasant! Waiting area comfortable, clean! I have been a customer for approx 4 years and I keep coming back
12/8/2025
We are pleased to hear you had such a positive experience with us, Kathy! Don't hesitate to call us if you ever need anything. Be safe on the road!
NORTH RICHLAND HILLS, TX
Ramon T|2025 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Always a pleasure never a hassle, the way it should be.
12/8/2025
We are pleased to hear you had such a positive experience with us, Ramon! Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Roque G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/8/2025
Keldric was great and kept me informed as to the status of my vehicle repairs
12/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
HALTOM CITY, TX
John T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
Great service
12/9/2025
John, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
BEDFORD, TX
John T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/8/2025
Bruno was great to work with. He kept me informed all the way through my repair and delivered as promised.
12/9/2025
John, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
HASLET, TX
Ashley S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/8/2025
Tamara is the best
TAMARA HITT
12/9/2025
Ashley, thank you for your kind review; we are happy to pass along your comments to Ashley at AutoNation Chevrolet North Richland Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Randolph A|2020 Chevrolet Colorado
Confirmed Service Customer
12/10/2025
Keldric was awesome! Great customer service. Explained to me in depth about services and recommendations, even taking the time to go through all of my old invoices when I couldn't remember if I had a particular service done previously or not.
12/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Plano, TX
Peter D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/11/2025
Always professional always prompt group
12/13/2025
Peter, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
SAGINAW, TX
Kenneth B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
Quick, fast, friendly
11/26/2025
Kenneth, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!
SAGINAW, TX
Ben S|2024 Chevrolet Traverse
Confirmed Service Customer
11/26/2025
Quick service, car was washed when returned, and Bruno was an excellent service tech!
11/27/2025
Ben, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Fort Worth, TX
Ann C|2025 Chevrolet Colorado
Confirmed Service Customer
11/27/2025
Have 2025 Colorado and the check engine light came on. Brought it in and was told it could take 5-7days for diagnostics, and 8-10weeks to repair. With NO loaner car. So I got the truck back , with cleared code(no repair), and door has a new dent. Best part is the check engine light is back on! Haily is very helpful ( service advisor) .Ray( shuttle driver )was awesome aslo. However with my brand new truck still isn’t fixed.
11/27/2025
Ann, thank you for leaving this feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (682) 214-2010 to discuss what we can do to help.
POOLVILLE, TX
Edgar R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/28/2025
Great service!
11/29/2025
Edgar, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Gerry F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/1/2025
Came in for an unscheduled safety inspection and was done before an hour
12/2/2025
Gerry, It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Robert L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/3/2025
Bruno communicated what also needed to be serviced
12/3/2025
Robert, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. Feel free to reach out to us if you need anything. Have a wonderful day.
Fort Worth, TX
Antonio G|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
Great service center rep that worked with me and good work
12/12/2025
Antonio, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Jose P|2017 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
Poo communication on when service was complete
12/12/2025
Thank you for taking the time to leave us feedback about your experience with us. Please contact us at (817) 500-5438 when you have an opportunity, and we will be more than happy to try and turn your experience around.
BEDFORD, TX
Michael G|2015 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
Thanks for a job well done as always keep up the good work
12/12/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!
ROANOKE, TX
Jim G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/12/2025
My visit was just a simple oil change and tire rotation and as usual the guys got me in and out quickly and efficiently. I’m always treated with respect and Bruno my tech rep. This time was friendly and cordial. He should get a raise.
12/12/2025
Jim, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
NRH, TX
Robert C|2022 Chevrolet Suburban
Confirmed Service Customer
12/12/2025
Some was great!
12/13/2025
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
NORTH RICHLAND HILLS, TX
Freddy B|2024 Chevrolet Traverse
Confirmed Service Customer
12/15/2025
Great service as always
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
FORT WORTH, TX
Oeisha C|2025 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
The experience was great!
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WAXAHACHIE, TX
Rene L|2026 Chevrolet Traverse
Confirmed Sales Customer
12/17/2025
Everything was so easy to see.And so transparent, the staff was totally at our service and seem to generally care our our decision.And at no point was there any pressure to buy
MALIK HUBBARD
12/18/2025
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
ALVARADO, TX
David C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/17/2025
The service department did a great job getting my vehicle in for service when I had a limited window before a long trip. The staff were friendly and very helpful.
12/18/2025
David, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
Ontario, CA
Xavier D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
I’m here from out of town visiting my daughter and needed to get my vehicle service .so I came by and set up an appointment with Michael and the day of my appointment from check in until check out Michael went above and beyond keeping me informed on my vehicle and etc …. I will definitely be back if I’m in town and need my vehicle service!!!! I’m from Columbus Ga and use Sons Chevrolet. Michael has my vote for service advisor of the month thanks Xavier Dixon
12/18/2025
We are pleased to hear you had such a positive experience with us, Xavier! Don't hesitate to call us if you ever need anything. Be safe on the road!
Ellerslie, GA
Anthony A|2024 Chevrolet Malibu
Confirmed Service Customer
12/12/2025
Great customer service
12/13/2025
Anthony, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
HURST, TX
Kenneth C|2024 Chevrolet Malibu
Confirmed Service Customer
12/13/2025
Excellent
12/14/2025
Kenneth, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Andrew S|2026 Chevrolet Colorado
Confirmed Sales Customer
12/13/2025
Jimmie was great he is friendly, honest, and easy to work with. He made the whole process smooth and stress-free, answered all my questions, and really went the extra mile. Financing associate was also very helpful and informative and explained the whole process in depth
JIMMIE MERRIWHEATHER
12/14/2025
Andrew, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
FORT WORTH, TX
Jeri S|2026 Chevrolet Traverse
Confirmed Sales Customer
12/15/2025
Always an easy process.
JESSE IBARRA
12/16/2025
Hi Jeri, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
WATAUGA, TX
Juan T|2024 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
.
12/16/2025
Juan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Donelle M|2023 Chevrolet Malibu
Confirmed Service Customer
12/16/2025
Service was quick. Bruno communicated the entire time.
12/18/2025
Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
IRVING, TX
Sandra L|2026 Chevrolet Blazer
Confirmed Sales Customer
12/17/2025
My saleswomen was amazing. She kept me updated on when my vehicle was ordered and when it would arrive. Everyone at the dealership was friendly. Best and easiest experience I have ever had buying a vehicle. I will definitely refer my friends and family!!
TAMARA HITT
12/18/2025
Sandra, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
BURLESON, TX
Michael A|2025 Chevrolet Trax
Confirmed Service Customer
12/17/2025
I got to the dealership told the young man I wanted a oil change, but no wheel rotation. The oil change took an average amount of time. The young man told me I was ready. He handed me the papers, I paid and left. Nothing special
12/18/2025
William, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (682) 214-2010 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
NORTH RICHLAND HILLS, TX
Charles D|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/17/2025
Best truck buying experience I have ever had. Smooth simple and quick.
TAMARA HITT
12/18/2025
We appreciate you taking the time to leave us a response, Charles! Don't hesitate to call us if you ever need anything. Be safe on the road!
ARLINGTON, TX
Eric P|2024 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
Sandra was very professional and answered my questions. I would recommend her. Too expensive.
12/18/2025
We are pleased to hear you had such a positive experience with us, Eric! We always strive to provide personable and excellent customer service. Thank you again for the review!
BLACK RIVER FALLS, WI
Justin S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/17/2025
Great communication from Bruno
12/18/2025
Justin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Coppell, TX
Sandra L|2025 Chevrolet Blazer EV
Confirmed Service Customer
12/18/2025
All great
12/19/2025
Sandra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Sterling S|2019 Chevrolet Malibu
Confirmed Service Customer
12/18/2025
Repairs made to my satisfaction.
12/19/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FORT WORTH, TX
Eduardo Z|2022 Chevrolet Camaro
Confirmed Service Customer
12/19/2025
Good job
12/21/2025
We are pleased to hear you had such a positive experience with us, Eduardo! If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Jose J|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/19/2025
Great communication and service
12/21/2025
Jose, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Fort Worth, TX
Kevin K|2021 GMC 1500 Sierra
Confirmed Service Customer
12/19/2025
MY ASSIGNED SERVICE ADVISOR ANDREW WAS GREAT. THE ONLY ISSUE I HAD WAS NOT BEING MADE AWARE BY THE DEALERSHIP OR AUTONATION CUSTOMER SERVICE CALL CENTER, THAT I WOULD HAVE TO GET THE RECALL CHECK DONE BEFORE I COULD EVEN GET AN OIL CHANGE, AND THAT IT WOULD TAKE 4 OR MORE HOURS. CUSTOMERS SHOULD BE WARNED BEFORE ARRIVING AT THEIR OIL CHANGE APPOINTMENT SO THEY CAN MAKE ARRANGEMENTS TO BE PICKED UP.
12/21/2025
Kevin, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.
NORTH RICHLAND HILLS, TX
Richard O|2025 Chevrolet Corvette Z06
Confirmed Service Customer
12/19/2025
Everything was on time, and the rep called me about a tire issue with options. The car was ready on time. My only concern is the dealerships policy of not reserving the part needed for the recall. It is, first come, first serve, even when you have booked a reservation. The bottom line is that I booked a reservation late in the afternoon for 9:00 am the next day. If someone comes in between those times they will sell the part, and I am on the wait list. I experienced this during COVID and my truck sat at the dealership for a month.
12/21/2025
Richard, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
KELLER, TX
Ben S|2024 Chevrolet Traverse
Confirmed Service Customer
12/22/2025
My service manager, bruno, is always excellent and communicates during the whole process.
12/23/2025
Ben, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
Fort Worth, TX
Lorraine T|2022 Chevrolet Malibu
Confirmed Service Customer
12/29/2025
Bruno was very friendly and professional making sure my vehicle were taken care of in a timely manner.
12/30/2025
Lorraine, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HALTOM CITY, TX
N Joi T|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/29/2025
Excellent service
12/30/2025
We really appreciate your positive review! We sincerely value your business and look forward to your next visit!
FORT WORTH, TX
Arthur S|2026 Chevrolet Traverse
Confirmed Sales Customer
12/29/2025
Friendly and professional.
TAMARA HITT
12/29/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Gerry F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/31/2025
Service is always good
1/1/2026
We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet North Richland Hills
FORT WORTH, TX
Anthony C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/1/2026
It was a great experience!
1/2/2026
We are pleased to hear you had such a positive experience with us, Anthony! Don't hesitate to call us if you ever need anything. Be safe on the road!
HURST, TX
Jazmine D|2025 Chevrolet Trax
Confirmed Service Customer
1/1/2026
Fast friendly
1/2/2026
Jazmine, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Fort Worth, TX
Jaime B|2023 Chevrolet Traverse
Confirmed Service Customer
1/2/2026
Quick and friendly service
1/2/2026
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Alondra L|2026 Chevrolet Equinox
Confirmed Sales Customer
1/5/2026
Muhammad was excellent explained everything from the beginning to end, great customer service and very friendly.
MUHAMMAD SHOAIB
1/5/2026
Alondra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Billy B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
Service was excellent and completed in a timely manner. Service rep was very helpful and professional.
1/6/2026
We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
NORTH RICHLAND HILLS, TX
Ollie G|2025 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
very good
12/29/2025
Ollie, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Hurst, TX
Kim M|2019 Chevrolet Camaro
Confirmed Service Customer
12/29/2025
Randy was very helpful and knowledgeable.
12/29/2025
Kim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hurst, TX
Jerry E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Service advisor did a great job
1/1/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BEDFORD, TX
Cynthia P|2018 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
Great fast this time under 2 hrs
1/2/2026
We appreciate you taking the time to leave us a response, Cynthia! Don't hesitate to call us if you ever need anything. Be safe on the road!
Ftw, TX
Haley S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/1/2026
Always great service
1/2/2026
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North Richland Hills. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
FORT WORTH, TX
Rebecca L|2025 GMC Yukon XL 1500
Confirmed Service Customer
1/2/2026
The service technician Bruno was very professional and treated us with kindness and respect.
1/4/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
John F|2010 Buick LACROSSE
Confirmed Service Customer
1/5/2026
Service as was explained by the service writer about the transmission delay. It was better than I expected. I have one question regarding the performance with the rebuilt transmission. The shift points have moved to about 1,000 RPM higher than with the original transmission. is there a setting that was not set correctly? If the 4 cylinder engine was selected instead of the 3.8 liter V-6 that is installed I could expect the higher RPM. If the setting is based on (or inside) the rebuilt transmission then is the rpm correct for the engine?
1/5/2026
John, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
FORT WORTH, TX
Nady Isaac L|2018 Chevrolet Equinox
Confirmed Service Customer
1/5/2026
N/A
1/6/2026
Thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Jason B|2025 Chevrolet Trax
Confirmed Service Customer
1/8/2026
Aimie and Scott were amazing!!!! Was in and out for service(s) in a timely manner and both were very friendly and personable. Would recommend these 2 to anyone!!!
1/8/2026
Jason, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. If you ever need help, just give us a call. Happy motoring!
FORT WORTH, TX
Bryan G|2026 Chevrolet Trax
Confirmed Sales Customer
1/6/2026
Just great
ALEX VILLAFUETE
1/7/2026
Bryan, thank you for taking the time to share your feedback with us. Please don't hesitate to call us if you need anything. Be safe on the road!
PATTONVILLE, TX
Naomi D|2022 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
It was as expected right to the point and that exactly what I like!
1/8/2026
Naomi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Kristen F|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/7/2026
Everyone was very helpful and timely with the services. I also appreciated my car being washed.
1/8/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GRAND PRAIRIE, TX
Justin D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/8/2026
I waited 3 hours for an oil change and tire rotation. With an appointment
1/9/2026
Justin, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (682) 214-2010.
Richland hill, TX
Paul F|2022 Chevrolet Equinox
Confirmed Service Customer
1/8/2026
I like having an appointment and know that they are waiting for me when I arrive. I like being able to wait on my car in the lobby area and get some work done and they keep me updated on the progress.
1/9/2026
Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Vanessa B|2025 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
In and out very quickly.
1/9/2026
We are pleased to hear you had such a positive experience with us, Vanessa! Drive safe, and we'll see you on the road.
HALTOM CITY, TX
Philip R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
Great job
1/9/2026
Philip, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
FORT WORTH, TX
Denise L|2020 Buick Encore GX
Confirmed Service Customer
1/12/2026
Service team is fantastic.
1/13/2026
Denise, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
NORTH RICHLAND HILLS, TX
James C|2024 Chevrolet Tahoe
Confirmed Service Customer
1/12/2026
Service advisor did a good job of explaining everything to me
1/13/2026
James, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hurst, TX
Raymond L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/12/2026
There was an issue and they corrected it quickly
1/13/2026
Raymond, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
BEDFORD, TX
Jimmie R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/12/2026
Jacob my salesman was 5 star. Answered all my questions, got the pickup I requested from another dealer and gave me a deal I found fair to both myself and AutoNation.
JACOB VALADEZ
1/13/2026
Jimmie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LIPAN, TX
Jason S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/14/2026
My sales guy was great. My biggest complaint is that store is so outdated and dirty. The service center looks like an abandoned building. So gross.
CHAUCER COLSON
1/15/2026
Jason, thank you for taking the time to leave us feedback. Please call our General Manager at (682) 214-2010 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
NORTH RICHLAND HILLS, TX
Philip B|2026 Chevrolet Blazer
Confirmed Sales Customer
1/15/2026
Great place
MUHAMMAD SHOAIB
1/16/2026
Philip, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
HASLET, TX
Elizabeth S|2024 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
Fantastic customer service, quick service high quality. Also great car wash. The customer service team was great and explained stuff to me. Thanks
1/16/2026
Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
SOUTHLAKE, TX
Sterling S|2019 Chevrolet Malibu
Confirmed Service Customer
1/19/2026
The repairs were done to my satisfaction. Our service rep Gary was excellent. He kept me aware of the status of my vehicle. The AutoNation Chevrolet team has the required skillset to perform the repairs needed. Their online coupons are a great way to help with the expense of auto maintenance and repairs. They often have oil change coupons that beat the prices of local quick oil change facilities. Our vehicle was returned in a clean state.
1/19/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Oeisha C|2025 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
The experience was great as always!
1/20/2026
It is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
WAXAHACHIE, TX
Christopher P|2024 Chevrolet Tahoe
Confirmed Service Customer
1/19/2026
Great experience. I came in without an appointment on a late Friday afternoon and was worked in. Service was great. Will be coming back.
1/20/2026
Christopher, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Saginaw, TX
Jacqueline C|2026 Chevrolet Traverse
Confirmed Service Customer
1/19/2026
I came in because my radio hasn’t been working. Tamara Hitt was great getting me in & service checking it out. They had to order parts to fix it.
1/20/2026
Jacqueline, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
N RICHLAND HILLS, TX
Robert S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
Brought my Silverado in for a recall. Haley met me right away at the service doors. She took my info and said she's stay in touch. She informed me a few hours later that my vehicle had been finished and I picked up early afternoon. Very seamless and easy appointment.
1/8/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
FORT WORTH, TX
Jerry S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/9/2026
We appreciate you helping us make the smart choice in going with AutoNation for our new cars purchase. Thanks to your customer respect, no-nonsense sales approach and integrity we were able to close a deal we believe is a win win ... a great way to start 2026.
ISAAC MOULTRIE
1/10/2026
We are pleased to hear you had such a positive experience with us, Jerry! Thank you so much for being one of our valued guests and we look forward to your next visit!
EL PASO, TX
Jason W|2022 Chevrolet Spark
Confirmed Service Customer
1/12/2026
Michael was my advisor and he was so friendly and helpful through the whole maintenance process. I'm very satisfied!
1/12/2026
Jason, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEDFORD, TX
Jacky B|2023 Chevrolet Malibu
Confirmed Service Customer
1/14/2026
Quick turn around time for my cars maintenance
1/14/2026
Jacky, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
AZLE, TX
Jerry P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/14/2026
Took my truck in. Said it was fixed and still doing the same thing. Had it 48hrs before had to tsk it back. Still waiting to hear from the dealership as to what’s going on.
1/15/2026
Jerry, thank you for taking the time to leave us feedback. Please reach out to us at (682) 214-2010 so we may assist you in moving forward towards a resolution.
Hurst, TX
Yazan A|2025 Chevrolet Trax
Confirmed Service Customer
1/14/2026
Fast service and very helpful
1/15/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Fort Wortht, TX
William C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
Wife talked to a manager. We needed some help. He helped us above and beyond. So much appreciate all that he did for us. Got to meet him when we picked up the truck. A great guy. He gets 5 stars from me and the wife
1/19/2026
We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HURST, TX
Jason O|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/20/2026
Big thanks to Haley and the team for outstanding customer service.
1/21/2026
Jason, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
AZLE, TX
Elizabeth B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
Always a good experience
1/20/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
FORT WORTH, TX
Migdalia G|2025 Chevrolet Trax
Confirmed Service Customer
1/20/2026
Very well, will recommend to anyone. Advisor was very kind and knowledgeable, service and time was great. Price was reasonable
1/21/2026
We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
HASLET, TX
Susan J|2023 Chevrolet Blazer
Confirmed Service Customer
1/20/2026
Michael always provides the best service. Friendly. Knowledgeable, makes you feel heard and appreciated. Understands the needs of your vehicle as well as budgetary constraints.
1/21/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
Ftw, TX
Lana S|2026 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Great wo
1/22/2026
Lana, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fort Worth, TX
Raymond J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/21/2026
Ok service
1/22/2026
Raymond, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Ricardo R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/22/2026
Good
1/23/2026
We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
FORNEY, TX
Anthony G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/23/2026
Spivey is great. Top notch in communication and service.
1/23/2026
We are pleased to hear you had such a positive experience with us, Anthony! If you ever need help, just give us a call. Happy motoring!
Keller, TX
Jason R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/23/2026
Great service, professional, clean atmosphere. I recommend this department to any of my friends in heaven.
1/24/2026
Jason, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
GRAND PRAIRIE, TX
Kenneth M|2019 Chevrolet Colorado
Confirmed Service Customer
1/23/2026
Service was spot on! Timley finish and updated as to needs!! Will definitely return!
1/23/2026
Kenneth, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
NORTH RICHLAND HILLS, TX
Charlotte H|2025 Chevrolet Equinox
Confirmed Service Customer
1/25/2026
Great customer service every time from your sales team to service
1/26/2026
Thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
HASLET, TX
Shane B|2026 Chevrolet Equinox
Confirmed Sales Customer
1/20/2026
It was a great fast experience
TAMARA HITT
1/21/2026
Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
MELISSA, TX
Dale C|2019 Chevrolet Camaro
Confirmed Service Customer
1/21/2026
Always great service at the NRH location. Thanks again!
1/21/2026
Dale, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Chris G|2018 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Randy was great
1/21/2026
Chris, thank you for your kind words and this wonderful review!
Haslet, TX
Roger C|2019 Chevrolet Equinox
Confirmed Service Customer
1/23/2026
Great Service
1/24/2026
Roger, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
HURST, TX
John M|2023 Chevrolet Equinox
Confirmed Service Customer
1/23/2026
Service was very quick. The service manager was very accommodating. I will go back again.
1/25/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Watauga, TX
Charles H|2022 Chevrolet Suburban
Confirmed Service Customer
1/23/2026
Always friendly service
1/24/2026
Charles, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet North Richland Hills. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!
NORTH RICHLAND HILLS, TX
Md R|2026 Chevrolet Traverse
Confirmed Sales Customer
1/24/2026
Guys are helpful, good experiences
JESSE IBARRA
1/25/2026
Thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
ARLINGTON, TX
Andrea R|2023 Chevrolet Tahoe
Confirmed Service Customer
1/25/2026
Everyone was very nice
1/26/2026
Andrea, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
DUNCANVILLE, TX
Carlie C|2022 Chevrolet Equinox
Confirmed Service Customer
1/25/2026
Service was great! A stressful day with a dead battery was made easier by a quick and efficient service.
1/26/2026
Carlie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
North Richland Hills, TX
Jeffrey M|2026 Chevrolet Traverse
Confirmed Service Customer
1/27/2026
Outstanding
1/28/2026
Jeffrey, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
HASLET, TX
Dina M|2026 Chevrolet Traverse
Confirmed Service Customer
1/26/2026
Prompt with attention to detail and very courteous!
1/26/2026
Dina, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Chris W|2023 Chevrolet Malibu
Confirmed Service Customer
1/26/2026
Easy to find service center and my tech Micheal was able to help me pinpoint my issues right on the spot. Got my battery swapped out with a new one and was on my way with a short wait time. Will be back for future services and routine maintenance.
1/27/2026
Chris, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
FORT WORTH, TX
Robyn S|2025 Chevrolet Equinox
Confirmed Service Customer
1/26/2026
Great service
1/27/2026
Robyn, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
FORT WORTH, TX
June G|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/27/2026
Good
1/28/2026
Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Valley Stream, NY