It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (817) 264-7753 to discuss your concerns, as your satisfaction is of utmost importance to us.
my truck still has the clumping sound, it's worst now to be honest. the air conditioner I was told it was fix, Still does the murmuring sound when vehicle is at a stop., so my experience wasn't a success. making another appt. to get the problem solve.
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (817) 264-7753 when you have an opportunity, and we will be more than happy to try and turn your experience around.
I have owned several vehicles in my life so far and I have never received such a service as I did here. Juan M. was who helped us and I cannot thank him enough for helping us find the perfect family vehicle we were looking for. Not only did we find the perfect one, but they also made the process so simple. I know that if I’m ever looking again, I will definitely be back!
Kelly my salesperson was awesome, to go in a dealership and be out in 2 hrs(including test drive) is incredibly sweet!! Kelly was a joy and very knowledgeable on car,products and services offered!! I will send as many folks as I know to take him up on his "spiff" Really was a 5 star experience all the way thru!!!
My flares were not installed properly I need to reschedule to have it fixed and also I had to wait 45 minutes just to pick my truck up...the lady said she called out my name twice which because I heard pages for other people except my name
It would have been 5 stars but the tried to charge me $116 for an oil change and tire rotation. They had a special for $49 for the same service but I guess I wasn’t eligible for that, I finally got them down to $87 dollars and that’s way more than I have ever spent for an oil change and tire rotation.
It took way too long to have my vehicle serviced. I had an appointment for 10:30 am and didn’t get to pick it up until 4:30 pm. When I dropped it off I was told it would only take 2-3 hours. Also, when I was called to come pick it up I was told they were closing in 30 minutes so I needed to be there before then if I wanted to my car. Maybe if it didn’t take 6 hours to do an oil change I would have plenty of time to pick itup before closing. This was my first time getting it serviced. I bought the car from this dealership in November and was using the “free” service from purchasing a brand new car. I haven’t decided if it’s worth being without a car for 6 hours or running over to Jiffy Lube and paying for them to do it in 10 minutes.