Requested warranty work to be done, I was told the part would be take a few days, the in take person took the vehicle information and ordered the part. I had just purchased the vehicle at another dealership. I scheduled the appt and the work was completed. I signed the receipt with a 0 balance. I was later informed that the vehicle was put in service 10/2015 so the 36 month warranty was not valid. I am now expected to pay the cost of service. I do have an extended warranty but I am not pleased with position this puts me in.
Here at AutoNation Chevrolet North Richland Hills, we strive for excellence, and are disappointed to hear that you received anything less. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. AutoNation Chevrolet North Richland Hills (817) 264-7753
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (817) 264-7753 to discuss your concerns, as your satisfaction is of utmost importance to us.
We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My experience was great!!! Came in not really expecting anything and drove away with a brand new vehicle. Alex, my salesman was awesome!!! No pressure and felt like I was just talking with a friend. Thanks a lot!
my superviser joe fitsimons was very professional with me kept me imform with the work be ing done and the other service advisers were polite and courteous.your shuttle driver was also very courteous.i was very please with the service
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much again for your feedback! We hope you have a great day!
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Aalim was very helpful and was able to take over where Larry started. They were both very professional and worked with me until everything was settled. Even though Larry couldn’t help with the process fully, he still made contact when he was able to come in and that shows that you care. Overall it was a wonderful experience.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet North Richland Hills! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at AutoNation Chevrolet North Richland Hills!