Confirmed Service Customer
Work and service is always good it’s just a bit slow. Took 1 hr and 45 min for an oil change. I would like to add the following regarding an incident that happened while I was there for this service. When I was checking in for the service a food delivery lady slip and fell on the wet ramp and none of the employees made an attempt to check on her. It wasn't until I went up to her to ask her if she was ok, if she hit her head or if anything hurt that the advisor helping me walked up to help her up too. There were at least 4 other employees there watching this unfold. After she was up and had left. Someone came out and placed the careful wet floor signs.
Arturo S.
FORT WORTH,
TX
Business Response
Arturo, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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